Emergency Communications Dispatcher

National Public Safety Careers; Hagerstown (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

National Public Safety Careers is seeking qualified Police Dispatchers for opportunities in Hagerstown, MD. Dispatchers play a critical role in receiving requests for assistance and maintaining reliable communication with officers across shifts.

The role involves accurate data entry, radio communication, and coordination with nearby agencies. Candidates should have a high school diploma or equivalent, strong typing skills, and the ability to learn local geography and agency procedures.

Qualifications

• Typing proficiency for accurate data entry.
• Clear spoken communication by radio and over the phone.
• Ability to learn jurisdictional geography and agency procedures.
• Access to or ability to obtain required background/screening for security systems.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Education

High School Diploma or GED

Tools

CJIS access

Job description

National Public Safety Careers is seeking qualified Police Dispatchers for opportunities in Hagerstown, MD. Dispatchers play a critical role in receiving requests for assistance and maintaining reliable communication with officers across shifts.

The role involves accurate data entry, radio communication, and coordination with nearby agencies. Candidates should have a high school diploma or equivalent, strong typing skills, and the ability to learn local geography and agency procedures.