Emergency Communications Dispatcher

National Public Safety Careers; Fort Defiance (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Premium pay and other provisions vary

Job summary

National Public Safety Careers is seeking Police Dispatchers for Defiance, PA. Dispatchers receive emergencies and nonemergencies, document locations and descriptions, and assign calls to officers to keep operations flowing.

Work may involve night shifts and overtime; you’ll use radio, telephone, and records systems, and complete background checks. A high school diploma is commonly required, with training provided for entry level. CJIS access may require screening.

Qualifications

• A high school diploma or equivalent is commonly required.
• Typing accuracy and clear radio communication are essential.
• Ability to learn jurisdiction geography and operate dispatch software.
• Background investigations and security screening may be required.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Multitasking

Attention to detail

Jurisdiction geography knowledge

Education

High School Diploma or equivalent

Police dispatcher certifications (preferred)

Tools

Criminal Justice Information Systems (CJIS)

Records management systems

Job description

National Public Safety Careers is seeking Police Dispatchers for Defiance, PA. Dispatchers receive emergencies and nonemergencies, document locations and descriptions, and assign calls to officers to keep operations flowing.

Work may involve night shifts and overtime; you’ll use radio, telephone, and records systems, and complete background checks. A high school diploma is commonly required, with training provided for entry level. CJIS access may require screening.