Emergency Communications Dispatcher

Public Safety Dispatch Network; East Petersburg (Lancaster County); On-site; USD 42,000 - 66,000; Full time

Job summary

Public Safety Dispatch Network in East Petersburg is seeking Police Dispatchers to support law enforcement operations by handling emergency and nonemergency calls, coordinating with officers, and maintaining accurate incident records. The role may involve radio dispatch, records-section duties, and collaboration with neighboring agencies.

Ideal candidates will have a high school diploma, strong typing skills, and the ability to learn jurisdictional geography.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Listening

Multitasking

Radio communication

Communication

Education

High School Diploma or Equivalent

Job description

Public Safety Dispatch Network in East Petersburg is seeking Police Dispatchers to support law enforcement operations by handling emergency and nonemergency calls, coordinating with officers, and maintaining accurate incident records. The role may involve radio dispatch, records-section duties, and collaboration with neighboring agencies.

Ideal candidates will have a high school diploma, strong typing skills, and the ability to learn jurisdictional geography.