Embedded Systems RMA Technician: Repair & Diagnostics

Advantech USA; Tustin (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Generous benefits package including medical, dental, and vision

401(k) with company match

Generous vacation and paid holidays

Job summary

A leader in embedded computing solutions is seeking an RMA Systems Technician in Tustin, California. This role involves diagnosing, testing, and repairing returned embedded systems and industrial hardware. Ideal candidates will have at least three years of technical support experience and a strong background in hardware troubleshooting. The job offers competitive pay and a comprehensive benefits package. The position requires close collaboration with engineering and customer service teams, emphasizing effective communication and a detail-oriented mindset.

Qualifications

• Minimum of three years of experience in hardware and software troubleshooting.
• Strong technical knowledge of computer hardware and embedded systems.
• Experience in a technical support, repair, or manufacturing environment.

Responsibilities

• Perform diagnostic testing and troubleshooting on returned embedded systems.
• Utilize electronic measuring instruments to evaluate system performance.
• Update repair and refurbishment details accurately within the eRMA system.

Skills

Troubleshooting

Analytical skills

Attention to detail

Microsoft Office proficiency

Communication skills

Education

Associate’s degree in Electronics or related field

Formal technical training (3+ years)

Tools

Oscilloscopes

Multimeters

Test fixtures

Job description

A leader in embedded computing solutions is seeking an RMA Systems Technician in Tustin, California. This role involves diagnosing, testing, and repairing returned embedded systems and industrial hardware. Ideal candidates will have at least three years of technical support experience and a strong background in hardware troubleshooting. The job offers competitive pay and a comprehensive benefits package. The position requires close collaboration with engineering and customer service teams, emphasizing effective communication and a detail-oriented mindset.