Embedded Payments Onboarding Manager

U.S. Bank; Minneapolis (MN); On-site; USD 82,000 - 96,000; Full time

Benefits offered by this job

Healthcare

Pension/retirement plan

Parental leave

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a motivated Project Manager to lead end-to-end onboarding for embedded payment solutions, coordinating internal teams and external partners to ensure a compliant, scalable onboarding experience.

The role emphasizes collaboration across product, compliance, risk, and operations, with opportunities to mentor others and optimize onboarding workflows for success.

Qualifications

• Bachelor's degree or equivalent work experience required.
• 3–5 years of experience in project management activities.
• Experience in client onboarding, implementation, or partner success within banking, fintech, or payments; strong knowledge of embedded finance, APIs, and regulatory frameworks.

Responsibilities

• Lead end-to-end onboarding for embedded payment clients, from scoping to go-live and post-launch support.
• Collaborate with product, engineering, legal, compliance, and operations to meet onboarding requirements.
• Guide partners through technical integration and risk/compliance processes.
• Identify and implement improvements to onboarding workflows and partner experience.
• Ensure onboarding activities align with banking regulations and internal risk frameworks.
• Provide updates to senior leadership on onboarding progress, risks, and metrics.
• Mentor junior onboarding managers and contribute to best practices.

Skills

Project management

Stakeholder management

Onboarding

Regulatory awareness

Education

Bachelor's degree or equivalent

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank is seeking a motivated Project Manager with strong IT project management process and methodologies experience to contribute toward the success of our technology initiatives. As the Embedded Payments Onboarding Manager, you will lead the end-to-end onboarding process for strategic partners and clients integrating embedded payment solutions within our banking ecosystem. You will serve as the primary liaison between internal stakeholders (product, compliance, risk, operations) and external partners (fintech’s, platforms, and enterprise clients), ensuring seamless, compliant, and scalable onboarding experience.

Key Responsibilities

Client Onboarding Leadership:

Manage and optimize the onboarding lifecycle for embedded payment clients, from initial scoping through go-live and post-launch support.

• Cross-Functional Coordination: Collaborate with product, engineering, legal, compliance, and operations teams to ensure all onboarding requirements are met efficiently and securely.
• Partner Enablement: Guide partners through technical integration, U.S. Bank processes, risk assessments, and regulatory compliance requirements.
• Process Optimization: Identify and implement improvements to onboarding workflows, documentation, and partner experience.
• Risk & Compliance Alignment: Ensure all onboarding activities align with banking regulations, U.S. Bank policies, and internal risk frameworks.
• Stakeholder Communication: Provide regular updates to senior leadership on onboarding progress, risks, and key metrics.
• Mentorship & Leadership: Mentor junior onboarding managers and contribute to the development of onboarding best practices and playbooks.

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Three to five years of experience in project management activities

Preferred Skills/Experience

• Experience in client onboarding, implementation, or partner success roles within banking, fintech, or payments.
• Deep understanding of embedded finance, APIs, and digital payment ecosystems.
• Strong knowledge of regulatory frameworks (e.g., BSA/AML, PCI-DSS, NACHA, FFIEC).
• Proven ability to manage complex projects and multiple stakeholders.
• Thorough knowledge of assigned business line or functional area

Location expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $81,515.00 - $95,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.