Embedded Marketing Tech Lead: AI-Driven Automation & Ops

Amazon Web Services (AWS); Seattle (WA); On-site; USD 148,700 - 201,200; Full time

Job summary

Amazon Web Services, Inc. seeks a strategic, technically proficient Marketing Technology & Operations Manager to embed with the ESS team, shaping tooling roadmaps and automations for Events, Sports, and Sponsorships.

You will prototype solutions, own workflows, ensure security compliance, and collaborate with Marketing Technology, Data Science, and Engineering to turn insights into action.

Qualifications

• 5+ years of technical product or program management experience.
• 7+ years working directly with engineering teams.
• 3+ years of software development experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.
• Experience developing and executing/delivering product and technical roadmaps.
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
• Comfort operating as a one-person technical team embedded within a non-engineering organization - owning full-stack delivery from requirements to production.
• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules.
• Experience defining KPIs/SLA's used to drive multi-million dollar businesses and reporting to senior leadership.

Responsibilities

• Create and own the technology tooling roadmap for the ESS organization, focusing on efficiency, scale, and evaluation of buy vs. build trade-offs with an AI-first approach
• Optimize marketing technology tools based on ESS' needs including Airtable, Amazon S3, Asana, Workfront, Quick, SharePoint, Highspot, DAM/MAM, Box, building SOPs, managing access requests, configuring automations, and driving workflow optimization
• Design and implement workflow automations and API integrations between platforms (e.g., Airtable to Opus OASYS, reporting APIs to QuickSight)
• Identify and deploy agentic tools across the ESS business (e.g., agents, MCPs, connectors, skills, Slack bots) to reduce manual workload, integrate systems, and improve team self-service capabilities
• Own continued tooling and workflow evaluations; develop and introduce new workflows to enhance team productivity
• Embed directly with ESS sub-teams (Events, Sports, Sponsorships) through rotational assignments, office hours, and on-demand sprints - observing workflows, surfacing automation opportunities, and delivering hands-on technical enablement
• Rapidly prototype, ship, and iterate on custom solutions (skills, agents, connectors, dashboards, Slack bots, data pipelines) with a bias toward MVPs in days, not weeks - owning each solution from discovery through documentation and ongoing support
• Serve as the technical bridge between ESS teams and centralized Marketing Technology partners, translating business needs into technical requirements and advocating for scalable, extensible solutions
• Build bespoke internal tools, agents, and skills tailored to specific team workflows that would not otherwise be prioritized on a central roadmap
• Champion technical self-service by training non-technical team members on low-code platforms, AI assistants, and internal tooling
• Own and manage the end-to-end third-party Application Security (AppSec) review process for the ESS team, including ticket submissions, vendor relationships, compliance monitoring, security reviews, and close partnership with Marketing Security (MarSec) teams
• Serve as the Subject Matter Expert (SME) for AppSec requirements, proactively managing renewal timelines and advising internal stakeholders on compliance obligations
• Own documentation and knowledge graph strategy across ESS, with a focus on ensuring files and data are structured for seamless utilization by agentic tools and AI workflows
• Drive site maintenance and content redesign for ESS Team SharePoint and Wiki pages
• Manage data migration projects (e.g., Quip to SharePoint) and coordinate with platform migration POCs
• Ensure data architectures and information taxonomies align with the broader Strategy & Axes team to enable both human and AI consumption

Skills

Technical product management

Engineering collaboration

Software development

Cross-functional programs

Roadmaps

Stakeholder management

Full-stack delivery

Project management

Release management

KPIs / SLAs

Job description

Amazon Web Services, Inc. seeks a strategic, technically proficient Marketing Technology & Operations Manager to embed with the ESS team, shaping tooling roadmaps and automations for Events, Sports, and Sponsorships.

You will prototype solutions, own workflows, ensure security compliance, and collaborate with Marketing Technology, Data Science, and Engineering to turn insights into action.