Elite Exterior Remodeling Service Manager

The Contractor Consultants; Kenilworth (NJ); On-site; USD 65,000 - 81,000; Full time

Benefits offered by this job

Performance-based incentives

Paid time off

Health benefits

Company phone

Career advancement

Job summary

Global Home Improvement in Feasterville, PA or Springfield, NJ seeks an Exterior Remodeling Service Manager to coordinate precision service operations for premium residential projects, owning the post-installation experience and supervising logistics and technical troubleshooting for roofing, siding, and windows.

You will lead the service department, assign technicians, optimize routes, prioritize weather-sensitive repairs, collaborate with production and sales, and ensure warranty tracking and

Qualifications

• Extensive knowledge of residential roofing, siding, replacement windows, and waterproofing systems.
• Experience diagnosing installation failures and water‑infiltration from drawings or reports.
• Experience scheduling, dispatching or logistics in construction/remodeling.
• Proficiency with CRM systems and mobile tech to manage service tickets.

Responsibilities

• Direct the daily service department operations, diagnosing issues and assigning technicians.
• Optimize regional service routes to improve efficiency and reduce response times.
• Prioritize emergency or weather‑sensitive repairs based on technical data and reports.
• Collaborate with production and sales to identify installation trends and drive quality control.
• Translate complex exterior construction requirements into clear homeowner expectations.
• Audit service documentation in the CRM for warranty tracking and project history.

Skills

Residential roofing

Siding

Replacement windows

Waterproofing systems

CRM proficiency

Route planning

Tools

CRM systems

Job description

Global Home Improvement in Feasterville, PA or Springfield, NJ seeks an Exterior Remodeling Service Manager to coordinate precision service operations for premium residential projects, owning the post-installation experience and supervising logistics and technical troubleshooting for roofing, siding, and windows.

You will lead the service department, assign technicians, optimize routes, prioritize weather-sensitive repairs, collaborate with production and sales, and ensure warranty tracking and