Elite Emergency Communications Dispatcher

Mount Vernon, City of (IL); Mount Vernon (IL); On-site; USD 40,000 - 56,000; Full time

Job summary

Mount Vernon, City of (IL) seeks a Telecommunicator to receive, monitor, and relay emergency calls, operate telephones, radio, and teletype equipment, and maintain confidential records used in investigations. Position requires working rotating shifts including evenings and weekends.

The candidate must be certified in Emergency Medical Dispatch, LEADS, and CPR, with strong communication under stress and knowledge of local geography. Background checks are required.

Qualifications

• Must be certified in Emergency Medical Dispatch, LEADS, and CPR.
• High school diploma or GED is required.
• Excellent communication skills, written and verbal.
• Ability to pass a background security and credit check.
• Knowledge of the City of Mt. Vernon geography.

Responsibilities

• Receive, monitor, and relay calls for emergency services.
• Operate telephone, radio, and teletype equipment.
• Maintain complete records of calls and communications.
• Respond to information requests from public safety personnel.
• Appear and testify in court when subpoenaed.

Skills

Clear speaking voice

Calm under stress

LEADS certification

CPR certification

Communication with public

Confidential records handling

Education

High school diploma or GED

Tools

LEADS

CPR

Job description

Mount Vernon, City of (IL) seeks a Telecommunicator to receive, monitor, and relay emergency calls, operate telephones, radio, and teletype equipment, and maintain confidential records used in investigations. Position requires working rotating shifts including evenings and weekends.

The candidate must be certified in Emergency Medical Dispatch, LEADS, and CPR, with strong communication under stress and knowledge of local geography. Background checks are required.