Eligibility Technician 2 (PCN 069340)

State of Alaska; Juneau (AK); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Insurance Benefits

Retirement Benefits

Paid Leave

twelve paid holidays per year

Job summary

The Office of Children’s Services, part of the State of Alaska, seeks an Eligibility Technician II in Juneau to determine eligibility and authorize benefits for Title IV-E and Medicaid for children in state and Tribal custody. You will perform independent case work, resolve discrepancies, and support centralized eligibility processes within a collaborative team.

Responsibilities include processing Medicaid for children in state guardianship and assisting with Social Security benefit

Qualifications

• Reading: Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.
• Reasoning: Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.
• Adaptability: adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
• Manages and Organizes Information: Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.

Responsibilities

• Provide timely and accurate eligibility determinations and benefit authorizations for Title IV-E and Medicaid.
• Perform independent case work for Medicaid for children in state custody and Tribal custody under a Tribal/State agreement.
• Identify, research, and resolve inconsistencies to reach determinations or redeterminations of eligibility.
• Support centralized eligibility functions and cover vacant positions.

Job description

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Eligibility Technician 2 located in Juneau, Alaska.

What you will be doing

As a centralized Eligibility Technician II, you will be responsible for providing timely and accurate eligibility determinations and benefit authorizations for Title IV-E and Medicaid programs on behalf of children in the state's custody and children in Tribal custody under a Tribal/State agreement. You will perform independent case work, process Medicaid for all children in a state adoption and guardianship subsidy, and assist with applications for Social Security benefits. You will identify, research, and resolve inconsistencies and discrepancies to reach an appropriate determination or redetermination of eligibility. You will provide coverage for vacant positions, become and expert on court orders, and support centralized eligibility functions.

Our organization, mission and culture

Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our Core Values.

Benefits of joining our team

The Office of Children's Services is committed to an organizational culture that values each team member. We are committed to building and sustaining a diverse, equitable, and inclusive work environment. We celebrate and value the diversity of our employees, partners, and families we serve.

During your initial twelve months with the agency, you will be in a probationary period, considered as a training phase. This involves comprehensive virtual training, on-the-job learning with your supervisor, and collaborative experiences with your colleagues.

Full-time benefits of this position include but are not limited to:

• Insurance Benefits
• Retirement Benefits
• Paid Leave
• twelve paid holidays per year

Please see the benefits tab on this posting for more information.

Working environment you can expect

This position is located in the Goldstein Building in beautiful downtown Juneau. We are surrounded by fantastic views of mountains, the Gastineau Channel, and are conveniently located near many restaurants and stores for easy access to lunch and shopping. We are also located near the Downtown Transit Center, if taking the bus is your preferred method of travel.

For information on the Juneau community (including schools, hospitals, housing) please review the Alaska Community Profiles.

We are seeking a candidate with the following competencies:

1. Reading: Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.
2. Reasoning: Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.
3. Adaptability: adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
4. Manages and Organizes Information: Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.
5. Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.

Special Note

• All positions require valid ID and successful completion of a background investigation, including fingerprinting and a criminal records check.
• The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

To view the general description and example of duties for an Eligibility Technician 2, please go to the following link: https://www.governmentjobs.com/careers/Alaska/classspecs

One year of entry level experience as an Eligibility Technician 1 with the State of Alaska; OR One year performing similar work that developed knowledge and skills in applying program requirements and working with client customers in stressful situations. Substitution: Post-secondary education in such fields as sociology, social work, psychology, counseling, human services, vocational rehabilitation, developmental disabilities, behavioral sciences, business, public administration, or accounting may substitute for the required experience (undergraduate credits: 2.67 semester/4 quarter hours = 1 month).

At time of interview applicant is requested to submit

• A copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications.
• A list of three (3) professional* references including daytime telephone numbers and email address; at least two (2) of these must be from a current or former supervisor.
  • Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.

For specific information in reference to the position please contact the hiring manager at:

Name: Lala Levale, Social Services Program Coordinator

Phone: [phone]

Email: [e-mail]