Eligibility Specialist II

MaineGuide; Skowhegan (ME); Hybrid; USD 31,000 - 43,000; Full time

Job summary

Department of Health and Human Services (DHHS) in Maine seeks an Eligibility Specialist II in Skowhegan to determine program eligibility for MaineCare, SNAP, and TANF, guiding residents through complex rules with accuracy and care. You will use multiple systems to review data, perform calculations, and clearly explain decisions, with a focus on customer service, problem solving, and teamwork.

This role offers partial telework with management approval; visa sponsorship or STEM OPT extensions are

Responsibilities

• Evaluate information and apply program standards to determine eligibility for MaineCare, SNAP, and TANF.
• Enter, review, and verify eligibility data across multiple systems.
• Explain program rules and decisions clearly to applicants.

Job description

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

Department of Health and Human Services (DHHS)

Opening Date: October 29, 2026

Closing Date: November 12, 2026

Job Class Code: 5073

Grade:21 (Professional & Technical Services)

Salary: $22.51 - $31.50 per hour*

*New State employees begin at Step 1, $22.51 per hour

Location:Skowhegan

This position allows for partial telework with management approval.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities:

As an Eligibility Specialist II, you’ll play a vital role in connecting Maine residents to key programs including MaineCare—the state’s largest health insurance program serving lower-income adults, children, older adults, and people with disabilities; SNAP or food benefits to help low-income people and families supplement their grocery budgets; and TANF or cash assistance to help families while they work towards becoming self-sufficient. In this position, you’ll help people navigate important life situations while ensuring accuracy in determining eligibility. The work is fast-paced, collaborative, and mission-driven with a strong focus on customer service, problem solving, and teamwork.

What you’ll do:

• Evaluate information and apply program standards to accurately determine complex eligibility decisions, often for multiple programs at the same time. This includes performing intermediate mathematical calculations.
• Use multiple technology systems to enter, review, and verify eligibility-related data and documentation.
• Clearly explain program rules, requirements, and decisions