Eligibility Manager

HealthFund Solutions; Daytona Beach (FL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with employer match

Job summary

HealthFund Solutions in Daytona Beach, FL seeks an Eligibility Manager to oversee daily hospital-site operations and staff. You will attend meetings, coordinate rollovers, complete QA reviews, audit accounts, and report to upper management.

The role requires thorough knowledge of Florida Medicaid and SSD eligibility, strong communication, confidentiality (HIPAA), and the ability to work with diverse teams. A high school diploma and a valid driver's license are required; remote/hybrid work is

Qualifications

• High school diploma required.
• Thorough knowledge and understanding of Florida Medicaid and Social Security Disability eligibility criteria.
• Ability to maintain and respect confidentiality and HIPAA guidelines.
• Highly effective in working with a diverse group of people.
• Excellent verbal and written communication skills.
• Must have valid driver’s license with clean driving record and active auto insurance.
• Remote/Hybrid – at any point, if required to work from home a minimum internet speed of 75Mbps and reliable cellular signal is required to be able to do this job effectively.

Responsibilities

• Attend and facilitate hospital meetings and conference calls
• Send follow-ups and rollovers to caseworkers daily
• Send out agenda for weekly staff meetings to management
• Report callouts, timecard corrections, and tardiness to the Eligibility Assistant Director
• Facilitate disciplinary action meetings with staff members
• Assist with patient refusals by communicating actions and updates to hospital leadership
• Review Rollover Report and assign all rollovers to the appropriate staff member
• Complete and send QA Reviews
• Audit accounts
• File and attend hearings as needed
• Communicate on a regular basis with hospital staff or upper management
• Report on any technical issues with different agencies, services, and programs
• Address with hospital staff any billing issues that need to be corrected (i.e. Charity reversal)
• Develop and retain a professional relationship with HFS staff and hospital staff
• Work Open MCD and Commercial Insurance discovery daily
• Make weekly visits to other assigned facilities
• May require working evenings, weekends, and some holidays
• Assist onsite caseworkers with screening or submitting applications as needed
• Other duties as assigned by Upper Management

Skills

Florida Medicaid knowledge

HIPAA compliance

Communication

Organizational skills

Administrative skills

Data entry

Driver's license

Education

High school diploma

Job description

The Eligibility Manager is responsible for overseeing the daily operations and HealthFund Solutions employees of the assigned hospital site in Daytona Beach, Fl.

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability
• Critical Illness & A ccident Plans
• 401(k) with up to 4% employer match

Responsibilities:

• Attend and facilitate hospital meetings and conference calls
• Send follow-ups and rollovers to caseworkers daily
• Send out agenda for weekly staff meetings to management
• Report callouts, timecard corrections, and tardiness to the Eligibility Assistant Director
• Facilitate disciplinary action meetings with staff members
• Assist with patient refusals by communicating actions and updates to hospital leadership
• Review Rollover Report and assign all rollovers to the appropriate staff member
• Complete and send QA Reviews
• Audit accounts
• File and attend hearings as needed
• Communicate on a regular basis with hospital staff or upper management
• Report on any technical issues with different agencies, services, and programs
• Address with hospital staff any billing issues that need to be corrected (i.e. Charity reversal)
• Develop and retain a professional relationship with HFS staff and hospital staff
• Work Open MCD and Commercial Insurance discovery daily
• Make weekly visits to other assigned facilities
• May require working evenings, weekends, and some holidays
• Assist onsite caseworkers with screening or submitting applications as needed
• Other duties as assigned by Upper Management

Requirements:

• High school required
• Thorough knowledge and understanding of Florida Medicaid and Social Security Disability eligibility criteria
• Florida Medicaid and Social Security Disability application experience preferred
• Ability to maintain and respect confidentiality and HIPPA guidelines
• Highly effective in working with a diverse group of people
• Must demonstrate communication, organizational, and administrative skills
• Ability to self-direct work
• Effective stress coping skills
• The ability to communicate clearly and concisely is required
• Excellent verbal and written communication skills
• Must have valid driver’s license with clean driving record and active auto insurance
• *Remote/Hybrid – at any point, if required to work from home a minimum internet speed of 75Mbps and reliable cellular signal is required to be able to do this job effectively

Physical Abilities:

While performing the duties of this job

• Ability to sit for long periods of time entering data into the computer
• Ability to occasionally lift up to 10 pounds
• Ability to concentrate and stay on task for long periods of time

NOTE:

This job description is not intended to be all-inclusive. Duties may be adjusted as needed to meet organizational needs.

All candidates must successfully pass a national background check and a 12-panel drug screening. HealthFund Solutions is a drug-free workplace.

We are an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.