Eligibility and Benefits Coordinator

Addison Group; Phoenix (AZ); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Weekly pay through Addison Group

Medical, Health, and Dental Benefits

401K

Job summary

Addison Group is partnering with a growing Phoenix healthcare organization to hire an Eligibility & Enrollment Specialist. You will verify insurance coverage, determine eligibility for assistance programs, and guide patients through enrollment in state-sponsored benefits.

This role supports patients in a fast-paced clinical setting with attention to accuracy and compliance. The position offers a stable weekday schedule, competitive hourly pay, and benefits including medical, dental, and 401K,

Qualifications

• Experience verifying insurance eligibility or enrolling patients in healthcare benefit programs.
• Familiarity with commercial, Medicare, Medicaid, and state-funded plans.
• Experience using EMR systems (NextGen or similar).

Responsibilities

• Verify insurance coverage and determine patient eligibility for healthcare benefits.
• Assist patients with enrolling in state-sponsored healthcare programs, including AHCCCS.
• Educate patients on available benefits, coverage options, and renewal requirements.
• Monitor eligibility renewals and proactively help prevent interruptions in coverage.
• Maintain accurate documentation within the electronic medical record system.
• Review and audit enrollment information to ensure compliance with organizational and regulatory requirements.
• Collaborate with clinic staff to support patients throughout the enrollment process.
• Manage a high-volume workload while maintaining accuracy and exceptional customer service.

Skills

Insurance eligibility verification

Bilingual English/Spanish (preferred)

Enrollment assistance experience

Customer service

Tools

EMR systems (NextGen or similar)

Job description

Job Title

Eligibility & Enrollment Specialist

Location (City, State)

Phoenix, AZ (Multiple Clinic Locations)

Industry

Healthcare / Behavioral Health

Pay

$17.50 - $18.50/hour

Schedule

Monday - Friday | 8:30 AM - 5:00 PM

Benefits

• Weekly pay through Addison Group
• Medical, Health, and Dental Benefits
• 401K

About Our Client

Addison Group is hiring on behalf of our client, a growing healthcare organization serving communities throughout the Phoenix area. Our client is seeking detail-oriented Eligibility & Enrollment Specialists to join their team and assist patients with insurance eligibility, public assistance enrollment, and financial assistance programs. This is an excellent opportunity for someone who enjoys helping others while working in a fast-paced clinical environment.

Job Description

As an Eligibility & Enrollment Specialist, you will work directly with patients to verify insurance coverage, determine eligibility for assistance programs, and guide individuals through the enrollment process for state-sponsored healthcare benefits. You'll play an important role in ensuring patients maintain access to the healthcare services they need while maintaining accurate documentation and compliance standards.

Key Responsibilities

• Verify insurance coverage and determine patient eligibility for healthcare benefits.
• Assist patients with enrolling in state-sponsored healthcare programs, including AHCCCS.
• Educate patients on available benefits, coverage options, and renewal requirements.
• Monitor eligibility renewals and proactively help prevent interruptions in coverage.
• Maintain accurate documentation within the electronic medical record system.
• Review and audit enrollment information to ensure compliance with organizational and regulatory requirements.
• Collaborate with clinic staff to support patients throughout the enrollment process.
• Manage a high-volume workload while maintaining accuracy and exceptional customer service.

Qualifications

• Previous experience verifying insurance eligibility or enrolling patients in healthcare benefit programs.
• Working knowledge of commercial, Medicare, Medicaid, and/or state-funded insurance plans.
• Experience using an electronic medical record (EMR) system; NextGen or similar platforms preferred.
• Familiarity with insurance verification and eligibility processes in a medical setting.
• Bilingual (English/Spanish) is preferred but not required.
• Ability to prioritize multiple tasks in a fast-paced, high-volume environment.
• Experience working with diverse patient populations is highly preferred.

Perks

• Opportunity to make a meaningful impact by helping patients access healthcare coverage.
• Join a rapidly growing healthcare team with opportunities for advancement.
• Stable weekday schedule with no evenings or weekends.
• Work in a collaborative, patient-focused clinical environment.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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