Eligibility Advisor I

Texas Health and Human Services; McAllen (TX); On-site; USD 33,000 - 49,000; Full time

Benefits offered by this job

Telework eligible

Job summary

Texas Health and Human Services Commission (HHSC) invites applicants for the Eligibility Advisor I position in McAllen, TX. This role helps determine eligibility for SNAP, TANF, Medicaid, and related programs.

You will join the Access and Eligibility Services (AES) division, delivering customer-focused service to Texans while upholding core values of respect, ownership, collaboration and integrity. Telework is eligible for this full-time daytime role, with travel up to 10% and a regular work

Responsibilities

• Establish eligibility for SNAP, TANF, Medicaid programs.
• Support clients to access services and promote self-sufficiency.

Job description

Date: Aug 27, 2026

Location:

MCALLEN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title:

Eligibility Advisor I

Job Title:

Eligibility Advisor I

Agency:

Health & Human Services Comm

Department:

TW Reg 11 EOAPD

Posting Number:

20708

Closing Date:

09/26/2026

Posting Audience:

Internal and External

Occupational Category:

Community and Social Services

Salary Range:

$2,953.25 - $4,365.66

Pay Frequency:

Monthly

Salary Group:

TEXAS-B-13

Shift:

Day

Additional Shift

Telework: Eligible for Telework

Travel:

Up to 10%

Regular/Temporary:

Regular

Full Time/Part Time:

Full time

FLSA Exempt/Non-Exempt:

Nonexempt

Facility Location:

Job Location City:

MCALLEN

Job Location Address:

4501 W BUS HWY 83

Other Locations:

Alamo; Edinburg; Elsa; Mission; Weslaco

MOS Codes:

No military equivalent

Brief Job Description

Are you a highly motivated, compassionate and dedicated individual looking for a rewarding career assisting the most vulnerable citizens of Texas in need of food, medical care, cash assistance and other social services? If so, the Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) division is looking for individuals who want to join an exciting, dynamic team working in a high-performing and innovative environment. AES provides an integrated and streamlined approach to connect individuals to services and supports that: reduce institutionalization, allow individuals to remain in their communities, and promote economic and personal self-sufficiency. AES is built upon its’ core values of respect, ownership, collaboration, and integrity with a goal of delivering best-in-class customer service to clients and stakeholders.

Our staff are well organized, able to multi-task, possess the ability to learn policy regulations, able to thrive in a challenging, fast-paced, and evolving environment, have good communication skills, a positive attitude, strong work-ethic and a desire to help others. If you also possess these skills, then we are looking for you.

We want you to join our team!

The Eligibility Advisor I position consists of three job classifications; Eligibility Advisor, Medical Eligibility Specialist, and Hospital Based Worker that establish eligibility for different financial and medical programs. These include the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), Medicaid for the Elderly and People with Disabilities (MEPD) and Medicaid.

The Eligibility Advisor I position is included in a career track series. After a probationary period of one year, an Eligibility Advisor I will be considered for an upgrade to an Eligibility Advisor II position once performance