Electronics Sales & Customer Care Specialist

RC Willey; Draper (UT); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

PTO from day one

Medical insurance

Dental insurance

Vision insurance

Holiday pay

Employee discounts

Medical clinic

Parental leave

401K match

Wellness incentives

Profit sharing

Tuition reimbursement

Team culture

Job summary

RC Willey in Draper, UT is seeking a knowledgeable Small Electronics Specialist to assist customers with product inquiries, manage inventory, and support order fulfillment. You’ll guide customers on Apple products, wireless devices, tablets, cameras, and other small electronics while upholding RC Willey’s high standards.

You’ll greet customers, stay current with new products, handle cashiering tasks including returns and price matching, balance cash drawer, and provide excellent post-sale

Qualifications

• Experience in sales and working with electronics is a plus
• Experience in cashiering
• Must be self-motivated
• Able to reach company sales standards
• Excellent customer service and problem-solving skills
• Must be able to multi-task, pay attention to details and follow through with assigned tasks

Responsibilities

• Assist customers in finding the right small electronics, including Apple products, wireless phones, tablets, cameras, and more.
• Provide a warm, friendly greeting to every customer who enters the department.
• Stay informed on the latest products and features, reviewing new tech and sharing knowledge with the team.
• Update security settings on displays and ensure merchandise is correctly tagged.
• Handle cashiering tasks like processing sales, opening credit applications, managing returns/exchanges/price matching, and balancing the cash drawer.
• Maintain reports, track follow-ups, and ensure great customer service after the sale.
• Help customers make confident buying decisions and leave with a positive shopping experience.
• All other duties as assigned

Skills

Electronics

Sales

Cashier

Customer service

Job description

RC Willey in Draper, UT is seeking a knowledgeable Small Electronics Specialist to assist customers with product inquiries, manage inventory, and support order fulfillment. You’ll guide customers on Apple products, wireless devices, tablets, cameras, and other small electronics while upholding RC Willey’s high standards.

You’ll greet customers, stay current with new products, handle cashiering tasks including returns and price matching, balance cash drawer, and provide excellent post-sale