Electronic Technician - 90286892 - Jackson

Amtrak; Jackson (MI); On-site; USD 69,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision plans

401K

Rail pass privileges

Wellness programs

Life insurance

Commuter benefits

Flexible Spending Accounts

Job summary

Amtrak is seeking an Electronic Technician for Communications in Jackson, MI to serve as the central clearing-house for communications circuit issues. You will assist field personnel and coordinate with outside providers to promptly restore services.

Responsibilities include maintenance of remote test equipment, troubleshooting, and coordinating installation and maintenance of voice and data circuits. A valid driver's license and basic math skills are required.

Qualifications

• Electronic/electrical background or education.
• Experience with data and voice circuit electronics.
• Familiarity with Amtrak’s cable plant.

Responsibilities

• Provide troubleshooting assistance to field personnel.
• Interface between Amtrak, outside providers and resellers.
• Act as key contact for emergency operations and coordinate restoral procedures.
• Maintain communications remote test equipment.
• Coordinate installation, troubleshooting and maintenance of voice/data circuits.

Skills

Electronics

Troubleshooting

Field support

Emergency coordination

Tools

Fiber optic equipment

Job description

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Date: Oct 15, 2026

Location: Jackson, MI, US, 49201

Company: Amtrak

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

SUMMARY OF DUTIES:

The scope of work to be performed by the electronic technician communications includes, but is not limited to, providing a central clearing-house point for Amtrak communications circuit problems.

ESSENTIAL FUNCTIONS:

• Utilize digital computer hardware and remote microprocessor-controlled equipment to provide technical and troubleshooting assistance to field personnel in order to correct problems.
• Provide interface between Amtrak, outside providers, and resellers and help determine area of responsibility as problems develop.
• Provide key contact point for emergency operation in the event of communications systems failures and coordinate restoral procedures with Amtrak and outside personnel.
• Maintenance of communications remote test equipment.
• Coordination, installation, troubleshooting, and maintenance for all voice and data communications circuits and testing of communications equipment.

MINIMUM QUALIFICATIONS:

• Applicants will be required to qualify for the position by passing the electronic technician examination for communications prepared by System Communications Engineering Department.
• The technician must be familiar with the division reporting structure, possess knowledge of data and voice circuit electronics, and have general knowledge of electronics.
• Must be capable of learning, understanding, and maintaining Amtrak’s cable plant.
• Applicants must have a valid driver’s license on the date of hire.
• Applicants must be able to perform basic mathematical computations including fractions and decimals.

PREFERRED QUALIFICATIONS :

• Electronic/electrical background or education.
• Communications, electrical and/or electronic experience.
• Previous railroad experience in communications.
• Experience with Fiber Optic Equipment.

COMMUNICATIONS AND INTERPERSONAL SKILLS

Must have excellent written and oral communication skills.

The hourly range is $50.80 – $50.80 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment).

Health and Wellbeing Financial and Retirement Work and Family Life Support

Health, Dental, and Vision Insurance 401K Rail Pass Privileges

Wellness Programs Railroad Retirement Benefits Employee Assistance Program

Medical Plan Opt-out Credit Life Insurance Commuter and Flexible Spending Accounts

No-cost Personal Health Advocate No-cost Financial Advisor Session Fertility and Family Building Benefits

Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here .

Requisition ID:167438

Posting Location(s):Mississippi

Relocation Offered:No

Travel Requirements:Up to 25%

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.