Electronic Security Operations Superintendent

Kastle Systems International, LLC; Port Washington (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

i2G Systems seeks a Senior Technician to provide multi-site operational oversight, escalation management, and safety leadership across active projects. The role acts as a support layer between Site Leads and Field Operations Management, ensuring resources align with priorities and standards.

Responsibilities include coordinating with general contractors, resolving readiness gaps, and facilitating commissioning readiness with integration teams, while upholding safety and governance standards.

Qualifications

• Strong operational leadership across multiple concurrent projects.
• Excellent problem-solving and escalation management skills.
• Deep understanding of field operations and construction environments.
• Ability to influence without direct authority.
• Strong communication and cross-functional coordination skills.
• Safety leadership and risk identification expertise.

Responsibilities

• Multi-Site Operational Oversight: Maintain visibility into execution status across multiple active job sites; monitor progress, risks, and readiness indicators; identify trends impacting productivity, safety, and quality.
• Site Leadership Support & Enablement: Serve as the primary support resource for Site Leads; ensure alignment on priorities, standards and escalation protocols.
• Field Readiness & Coordination (Oversight): Support resolution of access, logistics and work-zone challenges; coordinate with contractors and trades.
• Safety Oversight: Ensure consistent enforcement of safety standards; monitor for unsafe trends; escalate risks promptly.
• Cross-Functional Collaboration: Partner with Project Managers to provide field insights; validate sequencing and execution feasibility.
• Blocker Identification & Escalation: Identify issues beyond Site Lead authority; escalate staffing, technical, schedule or scope risks.

Skills

Operational leadership

Problem-solving

Escalation management

Field operations experience

Communication

Cross-functional coordination

Safety leadership

Job description

Overview

Together, We Enhance Innovation and Growth

i2G specializes in advanced physical electronic security and life safety solutions. I2G has proven experience in surveillance, access control, and intrusion detection systems, biometrics, fence sensors, radars, ground sensors, anti-drone technologies, and more. We excel in design, project management, commissioning, and enterprise technology integrations.

i2G’s mission is to provide the products and services that meet our customers’ needs to give them a vital advantage in today’s market, helping to protect what matters most.

The Operations Superintendent provides multi-site operational oversight, execution enablement, and escalation management across multiple active projects. This role ensures that site teams are properly resourced, aligned to priorities, and operating within safety, quality, and governance standards.

The Superintendent does not directly manage daily field execution. Instead, the role acts as a critical support layer between Site Leads and Field Operations Management, ensuring consistent performance, removing barriers to execution, and maintaining operational stability across projects.

Responsibilities

1. Multi-Site Operational Oversight

• Maintain visibility into execution status across multiple active job sites
• Monitor progress, risks, and readiness indicators across projects
• Identify trends impacting productivity, safety, and quality
• Ensure issues are surfaced early and escalated appropriately

1. Site Leadership Support & Enablement

• Serve as the primary support resource for Site Leads
• Ensure alignment on priorities, standards, and escalation protocols
• Assist in resolving constraints beyond site-level authority
• Reinforce accountability without assuming execution ownership

1. Field Readiness & Coordination (Oversight)

• Support resolution of access, logistics, and work-zone challenges
• Coordinate with general contractors and trades when issues exceed site authority
• Identify and elevate readiness gaps across projects
• Prevent systemic issues from impacting multiple sites

1. Safety Oversight

• Ensure consistent enforcement of safety standards across all sites
• Monitor for unsafe trends and intervene when necessary
• Escalate safety risks and incidents promptly
• Promote a culture of proactive safety leadership

1. Cross-Functional Collaboration

• Partner with Project Managers to provide field insights impacting schedule and scope
• Support validation of sequencing and execution feasibility
• Coordinate with Construction Management on technical assessments
• Assist commissioning readiness in coordination with integration teams

1. Blocker Identification & Escalation

• Identify and resolve issues beyond Site Lead authority when possible
• Escalate:
  • Staffing issues to Field Operations Management
  • Technical concerns to Construction/Engineering teams
  • Schedule or scope risks to Project Managers
• Track recurring issues through resolution

Qualifications

Required Skills & Competencies

• Strong operational leadership across multiple concurrent projects
• Excellent problem-solving and escalation management skills
• Deep understanding of field operations and construction environments
• Ability to influence without direct authority
• Strong communication and cross-functional coordination skills
• Safety leadership and risk identification expertise

Company Overview

This Senior Technician position is for i2G Systems. Learn more about i2G: https://www.i2gsystems.com/careers.html

Kastle Systems Makes Strategic Investment in i2G Systems, Strengthening Leadership in Serving High-Security Industries and High-Value, Large Scale Facilities Read More About the Partnership Here:

https://www.kastle.com/kastle-systems-makes-strategic-investment-in-i2g-systems-strengthening-leadership-in-serving-high-security-industries-and-high-value-large-scale-facilities/

Equal Opportunity Statement

At i2G Systems, we believe that diversity makes us stronger - at work and in the world. i2G Systems is an Equal Opportunity / Affiant Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.