Electronic Repair Computers Game Consoles Microsoldering

JK SOLUTIONS LLC; Fairview Heights (IL); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Flexible schedule

Competitive salary

Job summary

A technology repair company based in Fairview Heights, Illinois is seeking a Multi-Day Repair Technician. The ideal candidate will handle complex diagnostics and repairs for devices including computers and game consoles. This role demands a detail-oriented individual experienced in managing repair workflows, ensuring timely service, and accurately documenting repair processes. Competitive hourly pay and opportunities for growth are offered.

Qualifications

• Prior electronics repair experience (2+ years preferred).
• Strong computer and console repair background.
• Experience with diagnostic tools and schematics.
• Experience with diagnostic tools and schematics.
• Ability to manage multiple open repairs simultaneously.
• Strong attention to detail and accountability.

Responsibilities

• Diagnose and repair laptops, desktops, gaming consoles, tablets, and mobile devices.
• Perform board-level repairs and microsoldering.
• Complete advanced troubleshooting for power and logic board issues.
• Complete advanced troubleshooting for power, charging, data, and logic board issues.
• Document diagnostics, parts usage, and repair notes accurately in work orders.
• Maintain turnaround time (TAT) targets and communicate delays proactively.
• Support same-day technicians with escalated technical issues.
• Follow company SOPs for device handling, quality control, and partner compliance.

Skills

Electronics repair experience

Microsoldering skills

Attention to detail

Ability to manage multiple repairs

Repair queue management

Tools

Diagnostic tools

Job description

Benefits

• Employee discounts
• Paid time off
• Competitive salary
• Flexible schedule

We are seeking an experienced Multi-Day Repair Technician to join our team. This role focuses on complex diagnostics and repairs that extend beyond same-day service, including computers, game consoles, board-level repairs, and microsoldering.

The ideal candidate is detail-oriented, production-focused, and capable of independently managing advanced repair queues while maintaining quality, documentation, and turnaround time expectations.

Key Responsibilities

• Diagnose and repair laptops, desktops, gaming consoles, tablets, and mobile devices
• Perform board-level repairs and microsoldering
• Manage multi-day repair workflow and parts tracking
• Complete advanced troubleshooting for power, charging, data, and logic board issues
• Document diagnostics, parts usage, and repair notes accurately in work orders
• Maintain turnaround time (TAT) targets and communicate delays proactively
• Support same-day technicians with escalated technical issues
• Follow company SOPs for device handling, quality control, and partner compliance

Required Experience

• Prior electronics repair experience (2+ years preferred)
• Strong computer and console repair background
• Microsoldering / board-level repair experience
• Experience with diagnostic tools and schematics
• Ability to manage multiple open repairs simultaneously
• Strong attention to detail and accountability

Preferred Skills

• Data recovery experience
• Advanced console repairs (HDMI, power IC, trace repair)
• MacBook / Windows board repair
• Experience in high-volume production environments
• Knowledge of uBreakiFix / Asurion workflow (preferred)

Compensation & Benefits

• Competitive hourly pay based on experience
• Commission and bonus opportunities
• PTO
• Growth into Lead Technician or Specialist roles
• Training support and certification opportunities

What Success Looks Like

• Consistent completion of multi-day repairs within TAT targets
• High first-time repair success rate
• Accurate documentation and parts management
• Strong collaboration with FOH and same-day technicians
• Contribution to overall store production and revenue