ELECTRONIC HEALTH RECORDS ANALYST

The GEO Group Australia Pty Ltd.; Boca Raton (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

401(k) Matching

Paid Training

Job summary

The GEO Group Australia Pty Ltd. is seeking a qualified individual to support and improve our Electronic Health Records System (EHR). This role involves planning, design, training, and support to ensure regulatory compliance, requiring a graduate nursing degree and a current nursing license.

You will act as the primary contact for end users, resolve issues, and participate in system design and testing. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to manage multiple projects effectively.

Qualifications

• Must have a current, unrestricted license to practice as a Registered Nurse (RN) or Licensed Practical Nurse (LPN).
• Two years of expertise in healthcare business processes required.
• Ability to work on multiple projects at the same time.

Responsibilities

• Facilitates the use and continuous improvement of the Company's Electronic Health Records System (EHR).
• Acts as the primary support contact for the application’s end users.
• Participates in training and works with end users.

Skills

Customer service experience

Problem-solving skills

Time management skills

Communication skills

Education

Graduate of an accredited school of nursing

Tools

ERP/EHR

O365

Visio

Job description

Benefits Information

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account

Equal Opportunity Employer

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you’ll receive the honor and recognition that comes with working for the industry's global leader in evidence based rehabilitation.

Who We Are

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state‑of‑the‑art facilities and the provision of management services and evidence‑based rehabilitation to the post‑release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost‑effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary

This position facilitates the use and continuous improvement of the Company’s Electronic Health Records System (EHR). The main role of the position is to provide planning, design, training, and support for the Electronic Health Records system. In addition, the position will ensure Company’s compliance with Meaningful Use, Health Insurance Portability and Accountability Act (HIPAA), and other regulatory guidelines.

Primary Duties and Responsibilities

• Acts as the primary support contact for the application’s end users.
• Identifies and resolves issues that arise in assigned application area as well as issues that impact other application teams.
• Identifies and implements approved changes to the system.
• Participates in workflow design, building and testing the system and analyzing associated issues.
• Participates in training and working with end users.
• Reviews the status of deliverables, issues and milestones with leadership.
• Serves as a liaison between end users’ workflow needs and software vendor.
• Manipulates complex, confidential data with minimal direction.
• Recommends strategy, plans, and alternatives to the senior leader proactively.
• Guides end users in ongoing training during all phases of implementation.
• Performs other duties as assigned.

Qualifications

Minimum Requirements

• Graduate of an accredited school of nursing required. Must have a current, unrestricted license to practice as a Registered Nurse (RN) or Licensed Practical Nurse (LPN). Maintains a current copy of license on file at the facility at all times.
• Two (2) years of expertise in healthcare business processes and associated clinical application software.
• Strong, demonstrable experience providing customer service and training is required.
• Ability to complete required continuous training and education including department specific requirements.
• Analytical and problem‑solving skills in IT field is helpful.
• Ability to work on multiple projects at the same time.
• Excellent time management skills.
• Intermediate experience with using business application software (ERP/EHR, O365, Visio)
• Ability to be highly organized, detail oriented, results/quality driven and meet time frames.
• Excellent written and verbal communication skills.
• Ability to travel as warranted.