Electronic Banking Representative

First National Bank; Hermitage (Mercer County); On-site; USD 45,000 - 65,000; Full time

Job summary

First National Bank is seeking an Electronic Banking Representative in Hermitage, PA. The role focuses on processing ACH and wire transfers, including SWIFT, and performing end-of-day tasks in wire software and Fedline.

You will handle Returns, NOC’s, prenotes, and related items while maintaining strict confidentiality. The position requires accurate processing, attention to deadlines, and the ability to resolve inquiries via phone and email.

Qualifications

• High School or GED required.
• 3 years of related experience.

Responsibilities

• Processes and balances incoming and outgoing ACH files and adheres to deadlines.
• Processes incoming/outgoing wires and SWIFT; performs end-of-day functions.
• Researches and resolves ACH or wire-related inquiries via phone/email.
• Processes ACH returns, NOCs, prenotes, and related notices via Fedline/subpoenas.
• Maintains department spreadsheets and wire processing metrics.

Skills

Excellent communication

Multi-tasking

Detail-oriented

Office equipment

Personal computer software

MS Word

MS Excel

Education

High School or GED

Tools

MS Word

MS Excel

Job description

Position Title

Electronic Banking Representative

Business Unit

Operations

Reports to

Supervisor of Electronic Banking

Position Overview

This position is primarily responsible for processing Automated Clearing House (ACH) files and functions related to ACH including, but not limited to, ACH Returns, Noc's, Research and other miscellaneous items or responsible for Processing Incoming and Outgoing Wires including, but not limited to, SWIFT processing, Return wires, Research and other miscellaneous items.

Primary Responsibilities

• Processes and balances incoming and outgoing Automated Clearing House (ACH) files while meeting all deadlines. Maintains confidentiality at all times due to the extreme sensitivity of the information.
• Processes Incoming, Outgoing and SWIFT wires, supports International Banking Dept and Service Messages and balances, and performs End of Day (EOD) functions in Wire Software/Federal Reserve while meeting all deadlines. Maintains confidentiality at all times due to the extreme sensitivity of the wire transfers.
• Processes ACH Reg E Dispute Returns following all Reg E guidelines and internal procedures.
• Researches and resolves phone and email requests, issues, problems and questions related to ACH or Wire transfers.
• Processes Incoming ACH Returns, Notice of Changes (NOC's), prenotes, Death Alerts, Treasury Returns, Eim Exception returns, outgoing ACH Returns and NOC's over Fedline and Subpoenas.
• Maintains daily and monthly spreadsheets for department statistics including the Wire Processing Memo Trending report that is monitored by the Payment Committee.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily, as required by F.N.B. Corporation's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required

High School or GED

Minimum # of Years of Job Related Experience Required

3

Skills Required

• Excellent communication skills, both written and verbal
• Ability to work and multi-task in a fast paced environment
• Detail-oriented
• Ability to use general office equipment
• Ability to use a personal computer and job-related software
• MS Word - Intermediate Level
• MS Excel - Intermediate Level

Licensures/Certifications Required

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work

N/A

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.