Electro-Mechanical Validation & Reliability Technician

Zipline; South San Francisco (CA); On-site; USD 85,000 - 130,000; Full time

Job summary

Zipline is seeking an Engineering Validation & Reliability Technician to investigate field-return hardware, collaborate with Field Service Engineers, and drive reliability improvements. You will perform structured root-cause analysis, execute engineering validation testing, and work with Ground Systems Test Engineers to improve product reliability.

You will document investigations, collect evidence, and help reproduce field issues while supporting corrective actions and future designs.

Qualifications

• 2-5+ years supporting electrical or electromechanical hardware in engineering, manufacturing, or test environments.
• Strong electrical troubleshooting and structured root cause analysis skills.
• Experience executing engineering validation or manufacturing test procedures.
• Ability to read electrical schematics, wiring diagrams, and mechanical drawings.
• Hands-on experience with multimeters, oscilloscopes, power supplies, and common laboratory equipment.
• Strong documentation, communication, and cross-functional collaboration skills.
• Experience with automated test equipment, robotics, embedded systems, or aerospace hardware is a plus.
• Experience supporting prototype development or engineering investigations.

Responsibilities

• Field Return Investigation & Issue Triage: investigate returned hardware using structured troubleshooting and document evidence.
• Support Field Service Engineering: partner to resolve escalated issues and validate corrective actions.
• Engineering Test Support: execute validation plans, fixture bring-up, prototype verification, and regression testing.
• Documentation & Continuous Improvement: document investigations and results, identify trends and propose improvements.

Skills

Electrical troubleshooting

Root cause analysis

Cross-functional collaboration

Documentation

Communication

Tools

Multimeters

Oscilloscopes

Power supplies

CAD

Data analysis tools

Job description

Zipline is seeking an Engineering Validation & Reliability Technician to investigate field-return hardware, collaborate with Field Service Engineers, and drive reliability improvements. You will perform structured root-cause analysis, execute engineering validation testing, and work with Ground Systems Test Engineers to improve product reliability.

You will document investigations, collect evidence, and help reproduce field issues while supporting corrective actions and future designs.