Electrician

Long Electric LLC; Lenoir City (TN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health care

Paid time off

Retirement savings

Vacation time

Life insurance

Job summary

Long Electric LLC is seeking a Field Service Technician to work from their Lenoir City office, providing on-site electrical installation, repair, and maintenance.

The ideal candidate will possess excellent communication skills, a high school diploma or GED, and proven customer service experience. Benefits include health care, retirement savings, and paid time off.

Qualifications

• High school diploma or GED required; NEC knowledge required.
• Valid Driver’s License.
• Ability to manage workflow in a timely and consistent manner.
• Ability to lift up to 55 pounds.

Responsibilities

• Support the client by overseeing all network services and troubleshooting issues.
• Create reports of customer service calls and suggest equipment upgrades.

Skills

Communication skills

Problem-solving skills

Mechanical aptitude

Customer service

Computer skills

Education

High school diploma or GED

Job description

Long Electric LLC is looking for a Field Service Technician to join our team. The Field Service Technician will be based out of our Lenoir City office and is responsible for providing on-site client installation, repair, and maintenance for their electrical issues.

The ideal candidate is prompt and reliable, has superior support skills, and excellent communication skills. He/she will have a proven track record of client satisfaction and is motivated to provide superior service.

Responsibilities

• Support the client – Oversee all network services and perform tests on home and circuits. Troubleshoot issues and resolve any requests or concerns promptly. Perform tests to ensure systems are error‑free. Maintain customer relationships and follow company guidelines.
• Equipment and service – Troubleshoot each problem and guide customers on properly using equipment. Create reports of customer service calls. Make suggestions for equipment upgrades while maintaining the current inventory, including vans and trucks.

Requirements

• High school diploma or GED required; NEC knowledge required.
• Valid Driver’s License.
• Ability to build strong relationships with the customer and display excellent communication skills.
• Ability to manage workflow in a timely and consistent manner.
• Ability to lift up to 55 pounds.
• Problem‑solving skills and mechanical aptitude.
• Computer skills including Microsoft Office.
• Knowledgeable about all safety requirements.

Benefits

Health care, paid time off, retirement savings, vacation time, and life insurance.