Electrical Warranty Troubleshooter

Mechanical One; Ocala (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A prominent electrical service company located in Ocala, Florida, is looking for an Electrical Warranty Specialist. Responsible for processing and investigating warranty claims related to electrical components, the ideal candidate should have a solid understanding of electrical systems and problem-solving skills. The role involves diagnosing issues and coordinating necessary repairs or replacements to ensure customer satisfaction. The company prioritizes excellent customer service and technical support for their products.

Qualifications

• Strong understanding of electrical systems and components.
• Excellent problem-solving and troubleshooting skills.
• Ability to communicate effectively with customers.

Responsibilities

• Process warranty claims for electrical components and systems.
• Conduct investigations of warranty claims.
• Diagnose electrical issues based on customer descriptions.

Skills

Problem-solving skills

Customer service orientation

Attention to detail

Organizational skills

Education

Associate degree or technical certificate in electrical engineering or a related field

Tools

Warranty management systems

Computer systems and software applications

Job description

A prominent electrical service company located in Ocala, Florida, is looking for an Electrical Warranty Specialist. Responsible for processing and investigating warranty claims related to electrical components, the ideal candidate should have a solid understanding of electrical systems and problem-solving skills. The role involves diagnosing issues and coordinating necessary repairs or replacements to ensure customer satisfaction. The company prioritizes excellent customer service and technical support for their products.