Electrical Service Technician

Service-Professor; Grand Rapids (MI); On-site; USD 30,000 - 55,000; Full time

Benefits offered by this job

Health benefits 70%

HSA contribution

Life and AD&D insurance

Disability insurance

Year-round work

401(k) with company match

Company vehicle provided

Paid time off

Job summary

Atrium Home Services is seeking a Residential Electrical Service Technician in Grand Rapids, MI. You will repair, maintain, and upgrade electrical systems in homes, while upholding safety codes and delivering quality workmanship.

The role emphasizes troubleshooting, independent work, and strong customer communication. A Journeyman license is preferred, with benefits and year-round work described in the listing.

Qualifications

• Valid Journeyman Electrical License preferred.
• 4+ years of residential electrical experience required.
• Must have hand tools.
• Knowledge of National Electrical Code (NEC) and MCC/NEC standards.
• Ability to diagnose and fix complex electrical problems.
• Strong problem-solving and independent work capability.
• Strong interpersonal and customer service skills.
• Valid driver’s license.
• Clear background check and MVR; drug screen required.

Responsibilities

• Troubleshoot and repair residential electrical issues.
• Perform routine maintenance and ensure code-compliant systems.
• Upgrade electrical systems to accommodate new appliances and technology.
• Ensure safety compliance and prevent hazards.
• Provide clear estimates and excellent customer service.

Skills

Journeyman license

Residential electrical experience

Hand tools

MRC/NEC knowledge

Diagnostic/problem-solving skills

Customer service

Communication skills

Driver's license

Background check/MVR/drug screen

Independent/team work

Tools

Hand tools

Job description

Position Overview

Our Residential Electrical Service Technician is responsible for repairing and maintaining electrical systems in residential homes. This position plays a crucial role in ensuring that residential electrical systems are safe, efficient, and reliable.

Why You’ll Love Working Here

• Affordable, High Quality Health Care options (company pays 70%)
• Company subsidized Health Savings Accounts
• Employer-Paid Basic Life and AD&D Insurance
• Employer-Paid Short- and Long-Term Disability Insurance
• Consistent, Year-Round Work – We keep our teams busy in every season
• 401(k) with Significant Company Match– Plan for your future while you build your career
• Fully Stocked Company Vehicles -So you can focus on the job and get started quickly
• Paid Time Off – Including holidays, floating holidays, and PTO
• Company-Provided Tools, Uniform, and Tablet
• Employee and Family Discounts
• Apprenticeship Programs and On-the-Job Training – Learn quickly and grow your career
• Trades License Incentive Payout Program – Earn cash incentives for achieving key licensing milestones! We recognize the value of your hard work and investment in professional growth—when you obtain or upgrade your trade license, you’ll receive a financial reward for your accomplishment
• Positive, Team-Focused Culture

Your Day-to-Day

• Repairs: Troubleshoot electrical issues such as malfunctioning outlets, flickering lights, or tripping circuit breakers. You will diagnose the problem and repair or replace faulty components to ensure safety and functionality.
• Maintenance: Conduct routine maintenance checks to ensure that electrical systems are functioning properly and are up to code. This may involve inspecting wiring, testing circuits, and replacing worn-out parts.
• Upgrades: Upgrade electrical systems to accommodate additional appliances, lighting, or technology if needed. This could include installing new circuits, upgrading panel boxes, or adding surge protectors.
• Safety Compliance: Ensure that all electrical work meets safety standards and building codes to prevent hazards such as electrical fires, shocks, or short circuits.
• Customer Service: Communicate with homeowners to understand their electrical needs, provide estimates for projects, and answer any questions or concerns they may have.

What Does It Take?

• Valid Journeyman Electrical License, preferred
• 4+ years of residential electrical experience
• Hand tools
• Knowledge of MRC and NEC
• Ability to diagnose and fix complex problems
• Strong problem-solving abilities and the ability to work independently
• Strong interpersonal skills with a focus on customer satisfaction and educating customers on all options
• Excellent written and verbal communication skills
• Valid Driver's License required
• Clear background check, Motor Vehicle Report (MVR), and drug screen
• Ability to work independently or in a team environment

Physical Requirements

This position requires regularly standing, walking, climbing ladders, bending, kneeling, crouching, working in confined spaces such as attics and crawlspaces, working indoors and outdoors in varying temperatures, using hand and power tools, and lifting/carrying equipment and materials weighing up to 50 pounds.

EEOC statement: Atrium Home Services and its affiliated companies are dedicated equal opportunity employers and prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against based on such characteristics or any other status protected by the laws or regulations in the locations where we operate.