Electrical Service Manager

Watson Electrical Construction Co; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading electrical construction firm in Charlotte is looking for a Service Manager to oversee the installation and repair of electrical systems. Key responsibilities include managing project processes, ensuring compliance with safety standards, and maintaining communication with clients and contractors. Ideal candidates should have a high school education or GED, along with relevant experience and certifications. This role requires effective problem-solving and communication skills, along with adherence to safety procedures.

Qualifications

• Must have a current/valid state driver’s license.
• Experience and/or training necessary to perform all aspects of the position efficiently.
• Applicable federal, state, and local certifications as required.

Responsibilities

• Monitor and control job processing responsibilities on assigned projects.
• Preparation and accuracy of monthly job status updates.
• Manage purchasing of all material for assigned projects.

Skills

Project management

Problem-solving

Communication

Safety procedures adherence

Independent work

Education

High School Graduate or GED

Job description

Service Managers

Report to a Division Manager and are responsible for performing all assigned functions in accordance with established company policies and procedures. Work will consist of installation, alterations, additions and/or repairs of electrical systems, conductors and associated materials and equipment within the commercial, industrial, and residential electrical construction industry. The duties and responsibilities of this position include but are not limited to the following:

Operations

• Accountable to management for furnishing accurate and updated information and for taking appropriate action as required.
• Attend weekly meeting conducted by the Division Manager to review information and discuss upcoming workload.
• Monitor and control the Company’s established policies and procedures concerning, but not limited to:
  • Division Office Operations Procedures
  • The Hazard Communication Program.
  • Quality Assurance Program.
  • Substance Abuse Program.
  • Safety and Hot Work Program.
  • Policies concerning suppliers.
• Profit/loss of assigned jobs/work orders.
• Monitor and control the job processing responsibilities on assigned projects.
• Monitor and control estimating including, but not limited to:
  • Ensure estimates are entered into the Estimate Log.
    • Ensure administrative processes and procedures are adhered to.
    • Review and approve estimates and design/build projects within authorized limits.
    • Preparation, bidding and re-estimate of assigned jobs and work orders.
    • Recommend changes concerning material, labor, and EPAS.
• Preparation of pay request breakdowns, monthly pay requests, and weekly billings.
• Purchasing of all material for assigned projects plus verification of orders placed.
• Preparation, submittal and processing of change orders and revisions.
• Accountable to management for, but not limited to:
  • Project related general, technical, and engineering problems (field and owner related).
  • Preparation and accuracy of Monthly Job Status Updates and Post Job Conference Reports.
  • Monitoring and controlling the expediting of materials and sub‑contracts for assigned projects. Satisfactory completion of assigned projects.

Production

• Accountable to management for reporting problems related but not limited to:
  • Labor, wages, productivity, and coordination.
  • Use of tools, trucks, and equipment.
  • Safety on the project and job site security for material, tools, and equipment.
  • Storage facilities.
• Responsible for verifying the accuracy of the Monthly Job Productivity Reports.
• Monitor, control and verify productivity of assigned jobs/work orders.
• Ensure assigned jobs/work orders are being done in the most efficient and economical manner.
• Monitor and control:
  • Wage rates, labor, training, and supervision of assigned jobs/work orders.
  • Number of trucks being driven to a work site.
  • Storage facilities on job sites.
  • Use, coordination and supply of division tools, trucks, and equipment.
  • Check jobs periodically to assure that the workers are starting and quitting work on time.

Marketing

• Develop the division’s local work in the areas of residential, commercial, and service work.
• Make contacts with general contractors and residential and commercial developers.
• Obtain new information on new general contractors and residential and commercial developers. Monitor the electrical construction market in the division’s geographical area to identify potential customers and be responsible for initial contact of these customers.

Position Requirements

Licenses

Current/Valid state driver’s license if required by job conditions; applicable federal, state, and local licenses as required by job conditions or by the company.

Certifications

Applicable federal, state, and local certifications as required by job conditions or by the company.

Education

High School Graduate, holder of G.E.D., or equivalent Watson training. Experience - Required or necessary experience and/or training to assure all aspects of position are performed efficiently and productively while operating in accordance with policies and procedures of the company.

Working Conditions

• Majority of work is performed in office environment.
• Visits to job sites require exposure to all elements (heat, cold, rain, snow), depending on time of year and job location.
• Must be able to utilize construction site sanitary facilities (Porta‑Johns).
• Wear personal protective equipment as required in Safety Handbook. Able to work 40 hours per week, overtime as required, night shifts; work out of town if needed.

Skills

• Plan, direct, and coordinate an entire activity or the activities of others.
• Evaluate information and analyze problems logically to develop solutions.
• Express ideas clearly to others.
• Work with figures quickly and easily.
• Deal with people in actual job duties beyond giving and receiving instructions.
• Work independently.
• Understand the meanings and relationships of words and use language effectively.
• Work with numbers accurately to review budgets, materials, and time schedules.
• Make decisions based on personal judgment.
• Perform a variety of duties which may change often.
• Deal with people in actual job duties and have agreeable working relationships.
• See details and recognize errors in written material, numbers, charts, or tables.
• Communicate well.
• Comprehend and practice safe work procedures as outlined in Company Safety Handbook.
• Operate company vehicles with manual and automatic transmission.

Physical Function

• Hear and see well (either naturally or with correction).
• Sit for long periods of time.
• Speak clearly.
• Must be able to make transition from employee parking area or street into construction work areas and to gain access to all levels of the building, even if the only means of access is by OSHA approved site construction ladder, or stairs still under construction but acceptable for use.
• Repetitive use of arms, hands, and fingers.

This description covers the principal duties and responsibilities of the job. The description shall not be interpreted as a complete listing of all miscellaneous, incidental, or similar duties which may be required from day to day. Watson Electrical is an Equal Opportunity Employer.

Watson Electrical does not accept third‑party candidates or referrals for this position.

In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non‑job related disability, or any other protected group status.

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