Career Area: Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Summary:
Join Caterpillar's Electric Power Division supporting the design, development, and implementation of generator control switchgear systems. In this role, you will deliver automation and control solutions for complex power systems, working both independently and collaboratively to execute retrofit and new system projects from concept through commissioning.
What You Will Do:
- Identify retrofit opportunities, define project scope, and support proposal development with Dealer and Factory teams
- Execute design, programming, testing, and commissioning of low- and medium-voltage generator paralleling control systems
- Convert legacy PLC programs to current platforms and validate performance
- Develop and modify PLC and HMI applications using standard templates
- Partner with CAD designers to produce wiring and assembly drawings
- Perform technical risk assessment and support field performance of assigned projects
- Provide technical support to AES Sales and Product Support Center teams, including escalation support
- Submit project documentation, reports, and expenses in a timely manner
- Train and support technicians, customers, and internal teams on maintenance, troubleshooting, and system operation as needed
Degree Requirement
- Bachelors degree in Electrical Engineering (BSEE) or Electrical Engineering Technology (BSEET) preferred, or equivalent relevant experience
What You Will Have:
- Customer Focus: Working knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- Service Excellence: Working knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
- Technical Excellence: Working knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
Additional Requirements:
- Experience working cross-functionally with engineers, contractors, consultants, and end users
- Experience with automation and controls, including PLC-based systems, HMIs, and distributed control systems
- Basic power knowledge and ability to read electrical schematics and blueprints
- PLC experience with one or more: Modicon/Schneider, Rockwell/Allen-Bradley, Siemens, or GE
- Minimum 2 years of related experience with degree, or 4 years of equivalent experience without a degree
- Valid driver's license and ability to meet background, drug, and medical requirements
What Will Put You Ahead:
- Knowledge of power systems, including switchgear, ATS, and generator systems
- HMI experience (e.g., Rockwell FactoryTalk, Siemens, Vijeo, iFix, Wonderware)
Additional Information:
- Remote (U.S.-based) with a travel requirement of 35-50%