Electrical Department Head

Gillman Home Center; Batesville (AR); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental/Vision

Disability Coverage

Life Insurance

401k plan

Employee discount

Vacation Time

Job summary

Gillman Home Center is seeking an Electrical Department Head to lead the home electrical section. You will provide expert product knowledge, ensure accuracy and deliver exceptional customer service while driving add-on sales where appropriate.

The role requires at least 3 years of electrical experience, a High School Diploma or GED, and availability for a full-time schedule including days, nights, and weekends. Benefits include medical, dental, vision, disability, life insurance, and 401k.

Qualifications

• High School Diploma or GED; knowledge of electrical products; 3+ years of electrical experience.
• Full-time role; 40 hours/week; ability to work days, nights and weekends.
• Benefits include health, dental, vision, disability, cancer coverage, life insurance and 401k.

Responsibilities

• Provide excellent customer service and assist customers with electrical products.
• Maintain department inventory, pricing updates, and back-stock organization.
• Open/close store as assigned and ensure a safe, clean work environment.

Skills

Customer Service

Teamwork

Attention to detail

Communication

Education

High School Diploma or GED

Job description

The Electrical Department Head position is responsible for providing accurate product knowledge, quality and excellent customer service. This position will report to our Batesville, IN retail store location.

Essential Functions:

• Provide excellent service to customers.
• Treat all team members, vendors, and customers with courtesy and respect.
• Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns. Advise customers on solutions to projects and problems. Offer solutions with add on sales when appropriate.
• Perform any necessary customer service tasks including but not limited to; cutting keys, filling propane, running register, assisting with rental transactions, etc.
• Provide services to customers at point of sale, including, but not limited to; running register, bagging items, assist with loading products, answering inquiries, etc.

• Recover department daily ensuring; inventory is fronted, faced and in correct place, aisles are clean, organized and free of obstructions.
• Responsible for making sure all products in the department are stocked properly.
• Maintain proper inventory levels by monitoring and adjusting min / max order points, working back stock and making inventory adjustments as needed. Order inventory as necessary, and complete purchase orders and other related paperwork.

• Complete cycle counts as required.
• Update prices as assigned.
• Opening and closing store as assigned.
• Store maintenance as needed including but not limited to; cleaning common areas, trash removal, parking lot and sidewalk sweeping, and snow removal.
• Always continue to make customers a priority while working your department.
• Ensure a safe working environment. Maintain situational awareness. Identify and report any safety issues or concerns to management.
• Help out in other departments as necessary.
• Follow all company policies and procedures.
• Other duties as assigned.

Supervisory Responsibility:

This position does not manage any direct employees.

Competencies:

• Customer Service
• Teamwork
• Attention to detail
• Communication

Physical Demands:

• Prolonged periods of standing and walking throughout the day.
• Must be able to lift up to 20 lbs at times.

Position Type and Expected Hours of Work:

This is a full-time position, 40 hours/week. Days and hours of work vary. Must be available to work days, nights and weekends.

Required Education and Experience:

• High School Diploma or GED
• Knowledge of electrical products
• 3 + years of electrical experience

Benefits Offered:

• Medical Insurance
• Dental, Vision, Short Term Disability, Long Term Disability, Cancer coverage, Accident Coverage, Life Insurance
• 401k plan with employer contribution
• Free $25k Life Insurance Plan
• Employee discount
• Vacation Time

Gillman Home Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors in accordance with applicable federal, state and local laws.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.