AmpLink Tech is an ODM/OEM manufacturer focused on infrastructure for modern data centers in the AI era. Its portfolio includes rack systems, rack-level power distribution, liquid-cooling equipment and overhead busway solutions. AmpLink Tech combines engineering, prototyping, manufacturing and global compliance capabilities to deliver reliable, scalable and customized infrastructure solutions for customers worldwide.
About the Role
We are seeking an experienced Electrical Application Engineer to serve as a key technical interface between our customers, engineering teams, equipment suppliers, contractors, and field personnel. This customer-facing role is responsible for understanding technical requirements, supporting the application and integration of electrical equipment, overseeing installation, and providing on-site troubleshooting and commissioning support.
The ideal candidate combines a strong background in electrical power systems with excellent customer communication and hands‑on field experience. Experience supporting data centers, mission‑critical facilities, power generation, renewable energy, battery energy storage systems, substations, or other large‑scale electrical infrastructure is preferred. The position requires approximately 25 percent travel to customer, project, and vendor sites.
Responsibilities
- Serve as a primary technical point of contact for customers throughout project execution, installation, testing, commissioning, and turnover.
- Understand customer electrical requirements and translate them into practical equipment and system‑level solutions.
- Provide application engineering support for electrical equipment and power‑system integration.
- Review customer specifications, single‑line diagrams, schematics, wiring diagrams, equipment requirements, installation drawings, and electrical interfaces.
- Provide technical oversight and support during on‑site electrical installation, integration, startup, energization, testing, and commissioning.
- Troubleshoot electrical, controls, communications, equipment, and system‑integration issues in the field and coordinate timely resolution.
- Coordinate among customers, internal engineering and product teams, equipment suppliers, EPC contractors, electrical contractors, and commissioning teams.
- Verify that equipment is installed in accordance with approved drawings, manufacturer requirements, project specifications, and applicable codes and standards.
- Review and respond to technical RFIs, field issues, installation discrepancies, non‑conformances, and equipment‑related questions.
- Participate in factory acceptance testing, site acceptance testing, equipment inspections, and customer witness activities as required.
- Lead or support root‑cause investigations and develop practical corrective actions for field and equipment issues.
- Provide technical presentations, application guidance, and clear status updates during customer meetings.
- Document field issues, troubleshooting activities, corrective actions, and lessons learned to support continuous improvement.
- Maintain strong customer relationships by providing responsive, technically sound, and practical solutions.
- Travel approximately 25 percent of the time, with additional travel possible during critical installation and commissioning periods.
Qualifications
- Bachelor of Science in Electrical Engineering, Mechanical Engineering, or a related engineering discipline.
- Minimum five years of relevant professional experience in electrical engineering, power systems, field engineering, electrical construction, application engineering, or commissioning.
- Strong knowledge of electrical power systems, electrical equipment, and electrical installation practices.
- Experience supporting customers, field teams, or contractors during equipment installation, startup, commissioning, or troubleshooting.
- Ability to read and interpret single‑line diagrams, schematics, wiring diagrams, electrical layouts, equipment drawings, and technical specifications.
- Strong analytical, root‑cause, and hands‑on troubleshooting skills.
- Excellent written and verbal communication skills, including the ability to explain complex technical topics to customers and project stakeholders.
- Ability to independently manage customer technical issues and coordinate solutions across multiple internal and external teams.
- Working knowledge of applicable standards and codes, including NEC, NFPA, IEEE, and ANSI.
- Ability and willingness to travel approximately 25 percent.
Preferred Qualifications
- Experience with data centers or other mission‑critical electrical infrastructure.
- Experience with medium- and high‑voltage power systems, substations, transformers, switchgear, circuit breakers, protection relays, and power distribution systems.
- Experience with battery energy storage systems, PCS and inverters, UPS systems, generators, or renewable energy systems.
- Experience with protection and controls, SCADA, communications, and metering systems.
- Experience working directly with EPC contractors, electrical contractors, equipment manufacturers, and customers.
- Familiarity with ETAP, SKM, EasyPower, AutoCAD, or similar engineering tools.
- Professional Engineer license or progress toward licensure is a plus.