Electric Operations Manager

City of Georgetown, TX; South Carolina; On-site; USD 136,000 - 170,000; Full time

Job summary

The City of Georgetown, Texas is seeking a seasoned leader to manage the Electric Operations Department, overseeing control center, substation, and distribution systems. You will guide operations, troubleshoot issues, and drive safety and training programs.

Qualifications include an Associate’s degree in Electrical Technology and extensive leadership experience. This is a Regular-Full time role with a focus on asset maintenance and regulatory compliance.

Qualifications

• Associate’s degree in Electrical Technology and ten (10) years of progressively responsible experience in electric utility transmission and/or distribution operations, including at least four (4) years in a leadership or supervisory role.

Responsibilities

• Manages the daily operations of Electric Operations Department including the effective use of personnel, materials, and budget to operate and maintain the control center, substation, and electric distribution systems.
• Assists Electric Operations personnel in troubleshooting operations and maintenance concerns of control center, substation, and electric distribution systems.
• Conducts root cause evaluation for system operations and maintenance problems and develops programs, policies and procedures to prevent recurrence.
• Monitors the performance of subordinate personnel and contractors and provides accurate and timely feedback including detailed performance.
• Develops and implements the department qualification and training plan with the Utility Safety and Training Coordinator including annual update of qualification manuals, reporting, and scheduling of internal and external training.
• Participates with Utility Safety and Training Coordinator in Development, implementation, update, documentation, and support of the department safety program.
• Prepares annual budget by evaluating and forecasting staffing, materials, and contractor services needs.
• Develops annual and five-year CIP with Systems Engineering Department by using operations and maintenance history, financial forecasts, utility demand forecasts, and system modeling output.
• Present reports and expense-related requests requiring board approval to the GUS Board and the City Council.
• Participates with Systems Engineering Department in development and update of the maintenance program for Electric Operations.
• Implements and documents the maintenance program for the Electric Operations Department.
• Supports Systems Engineering with periodic review of service and construction standards with recommendations for material changes.
• Participates with Systems Engineering in the design review of Energy Services CIP projects with a focus on operations and maintainability.
• Develops, monitors, and communicates operational metrics of Electric Operations with employees, customers, and contractors.
• Conducts Interviews, and hires candidates for Electric Operations.
• Serves as part of the utility response and recovery efforts for emergency management.

Skills

Staff leadership

Troubleshooting

Documentation

Budgeting

Education

Associate’s degree in Electrical Technology

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business. Manages the operation and maintenance of the City’s electric utility and the system operations center by efficient utilization of personnel, materials, and budget; conduct operations and maintenance activities in a safe, regulatory compliant, and efficient manner.

ESSENTIAL FUNCTIONS:

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer.

Essential duties and responsibilities may include, but are not limited to, the following:

Operations & Maintenance

• Manages the daily operations of Electric Operations Department including the effective use of personnel, materials, and budget to operate and maintain the control center, substation, and electric distribution systems.
• Assists Electric Operations personnel in troubleshooting operations and maintenance concerns of control center, substation, and electric distribution systems.
• Conducts root cause evaluation for system operations and maintenance problems and develops programs, policies and procedures to prevent recurrence.

Employee Development

• Monitors the performance of subordinate personnel and contractors and provides accurate and timely feedback including detailed performance.
• Develops and implements the department qualification and training plan with the Utility Safety and Training Coordinator including annual update of qualification manuals, reporting, and scheduling of internal and external training.
• Participates with Utility Safety and Training Coordinator in Development, implementation, update, documentation, and support of the department safety program.

Budgeting & Controls

• Prepares annual budget by evaluating and forecasting staffing, materials, and contractor services needs.
• Develops annual and five-year CIP with Systems Engineering Department by using operations and maintenance history, financial forecasts, utility demand forecasts, and system modeling output.
• Present reports and expense-related requests requiring board approval to the GUS Board and the City Council.

Asset Management

• Participates with Systems Engineering Department in development and update of the maintenance program for Electric Operations.
• Implements and documents the maintenance program for the Electric Operations Department.
• Supports Systems Engineering with periodic review of service and construction standards with recommendations for material changes.
• Participates with Systems Engineering in the design review of Energy Services CIP projects with a focus on operations and maintainability.

Tools, Equipment and Supplies

• Periodically reviews material needs with Purchasing Department and recommends materials, stock levels, and disbursement procedures.
• Establishes standards, procures and maintains equipment, tools, and test equipment.
• Establishes and maintains appropriate calibration program for applicable equipment, tools and test equipment.
• Establishes vehicle and trailer configurations, loadouts and maintenance scheduling.

General Management

• Develops, monitors, and communicates operational metrics of Electric Operations with employees, customers, and contractors.
• Conducts Interviews, and hires candidates for Electric Operations.
• Serves as part of the utility response and recovery efforts for emergency management.
• Attends meetings with industry peers and regulatory agencies to stay informed on emerging trends and regulation.
• Provides quality customer service to city staff, the general public and all other work contacts.
• Performs other management and administrative duties as required.

MINIMUM QUALIFICATIONS:

Education, training and Experience Guidelines

• Associate’s degree in Electrical Technology AND ten (10) years of progressively responsible experience in electric utility transmission and/or distribution operations, including at least four (4) years in a leadership or supervisory role. A total of fifteen (15) years of experience is preferred.
• OR any equivalent combination of experience and training that provides the required knowledge, skills and abilities.

Knowledge of:

• Electric Substation and Distribution systems operation and maintenance.
• Control Center Operations for utilities.
• State and federal regulations.
• Advanced knowledge of safety procedures requirements.

Skill in:

• Ability to select, train, motivate, evaluate and effectively utilize and lead staff.
• Ability to troubleshoot electric system process and technical problems.
• Ability to establish and maintain effective working relationships; effectively supervise others; understand and follow detailed oral and written instructions; communicate effectively both orally and in writing; operate a computer using specialized analysis software; operate specialist test equipment.
• Ability to maintain detailed and accurate records.
• Ability to develop and implement procedures, policy, standards and training materials.
• Prepares spreadsheets, documents, memorandums and technical reports; staff evaluations.
• Performs financial/budgetary calculations; performs calculations and analyzes electric distribution system parameters.
• Works out judgment from visual, oral and written information, analyzes situations and adopts effective, efficient and reasonable courses of action in accordance with regulations, policies and procedures to properly operate and maintain assets, ensure the safety of personnel and deliver service to customers.

LICENSES AND CERTIFICATION REQUIREMENTS

• Valid Class "C" Texas driver’s license required.
• Out-of-state license holders must have a valid license and provide a three-year driving history.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Standing, sitting, walking, lifting, carrying, pushing, pulling, reaching, handling, fine dexterity, crouching, bending, vision, hearing, talking, use of foot controls. General climate controls within the confines of an office setting and occasional exposure to outside elements associated with seasonal weather patterns in the Central Texas area. Very limited exposure to energized circuits as might be necessary for troubleshooting assistance or to necessitate power restoration or emergency switching actions.

Hiring Range: $135,829.72 - $170,144.00, annually.

Regular-Full time

The City of Georgetown, Texas, with a population of 106,907 (July 2025), is located 30 miles north of Austin along I-35. Known for its engaged, educated community, award-winning parks and trails, and small-town character amid rapid growth, Georgetown is guided by five core values: Integrity, Respect, Service, People-centered, and Adaptability.

City of Georgetown is an equal opportunity employer.

Offers of employment with the City of Georgetown is contingent upon:

• Proof of education, certification(s) and experience as listed on the employment application based on the job posting requirements.
• Satisfactory results from a pre- employment drug screening, criminal history background and driving record check.
• Legal authorization to work in the United States without sponsorship.

* The City of Georgetown confirms verification of employment using E-Verify.

E-Verify checks the information against records held by the Social Security Administration (SSA) and the Department of Homeland Security (DHS) to confirm whether the employee is legally eligible to work in the U.S.

For more information about the City of Georgetown, visit our website at https://www.georgetowntexas.gov