Electric Distribution Operator

PTR Global; Richmond (VA); On-site; USD 30,000 - 52,000; Full time

Job summary

PTR Global seeks an Electric Distribution Operator I to support restoration, switching, outage response, and grid operations in Richmond, Virginia. The role involves coordinating restoration activities, monitoring outages, and developing action plans.

Candidates should have a high school diploma or GED and at least 1 year in utility operations or related fields; GIS experience is a plus. The position requires rotating 24/7 shifts, overtime, and readiness for storm callouts.

Qualifications

• High school diploma or GED required.
• 1+ year experience in utility ops, dispatch, emergency services, customer service, or complex databases.
• Knowledge of electrical distribution systems preferred.
• Strong analytical, communication, multitasking, and decision‑making skills.
• Ability to work under pressure in a team environment.

Responsibilities

• Coordinate service restoration and distribution switching.
• Monitor outages, interruptions, system conditions, and emergencies.
• Analyze information from multiple sources and develop action plans.
• Maintain reports and documentation.
• Prioritize changing situations while supporting grid reliability and safety.
• Complete ROC switching training within 12–16 months.

Skills

Analytical skills

Communication

Multitasking

Decision making

Team player

Pressure tolerance

GIS experience

Education

High school diploma or GED

Tools

GIS

Job description

Rotating 24/7 shifts, weekends, overtime, and storm callouts

We are seeking an Electric Distribution Operator I to support electric service restoration, distribution switching, outage response, and grid operations.

Responsibilities

• Coordinate service restoration and distribution switching activities.
• Monitor circuit outages, customer interruptions, system conditions, and emergency events.
• Analyze information from multiple sources and develop appropriate action plans.
• Maintain accurate reports and documentation.
• Prioritize changing situations while supporting grid reliability and personnel safety.
• Complete training to become ROC switching certified within approximately 12-16 months.

Requirements

• High school diploma or GED.
• At least 1 year of experience in utility operations, dispatching, emergency services, customer service, or complex database environments.
• Knowledge of electrical distribution systems is preferred.
• Strong analytical, communication, multitasking, and decision‑making skills.
• Ability to work effectively under pressure and in a team environment.
• Strong computer skills; GIS experience is a plus.
• Must be available for rotating 24/7 shifts, overtime, and storm‑related callouts.