EHR Workflow Solutions Product Manager

Humana Inc; Olympia (WA); Remote; USD 126,000 - 174,000; Full time

Job summary

Humana Inc. seeks a Product Manager for Workflow Solutions to own strategy and roadmap for provider-facing workflow products delivered through EHR platforms.

This role drives adoption, growth, and business value by aligning with enterprise priorities and collaborating across technology, implementation, operations, and vendor teams. The position focuses on Claims Status, Happy Together with Health Plans, and emerging products, with a multi-year growth vision and defined success metrics.

Qualifications

• 5+ years of product management, healthcare technology, interoperability, or related experience.
• 2+ years of experience with EHR platforms, provider technology, or interoperability solutions.
• Experience developing product strategies and roadmaps.
• Experience leading cross-functional initiatives.
• Experience working with complex technology products and multiple stakeholders.

Responsibilities

• Own product strategy and roadmap for Claims Status, Happy Together with Health Plans, and emerging products.
• Define a multi-year vision and growth strategy for assigned products.
• Establish product KPIs and measure business outcomes.
• Develop business cases and investment recommendations.
• Identify opportunities to improve provider workflow integration.
• Partner with Product Owners to translate strategy into executable work.
• Collaborate with EHR vendors to optimize product capabilities and adoption.
• Analyze market trends, customer needs, and competitive opportunities.
• Prioritize enhancements based on business value and strategic objectives.
• Present product strategy, roadmap updates, and performance results to leadership.
• Drive adoption, utilization, and business value realization.

Skills

Product management

Healthcare technology

Interoperability

EHR platforms

Cross-functional leadership

Education

Bachelor's degree

Job description

Become a part of our caring community

The Product Manager, Workflow Solutions is responsible for the strategy, roadmap, and performance of provider-facing workflow products delivered through EHR platforms. This role owns the Claims Status and Happy Together with Health Plans products, ensuring capabilities align to provider needs, enterprise priorities, and EHR partner opportunities. The Product Manager drives adoption, product growth, and business outcomes by identifying market opportunities, defining product direction, and partnering with technology, implementation, operations, and vendor teams to deliver scalable solutions. This role serves as the business owner for assigned products and is accountable for product vision, roadmap development, performance measurement, and ongoing product evolution.

The Product Manager, Workflow Solutions leads the planning, development, and optimization of workflow-based capabilities delivered through Humana's EHR Channel. The role is responsible for defining product strategy, developing multi-year roadmaps, establishing success metrics, and prioritizing investments that create value for providers and enterprise stakeholders.

The Product Manager collaborates closely with Product Owners, implementation teams, vendor partners, technology teams, and business stakeholders to ensure solutions are aligned with provider workflows and organizational priorities. The position evaluates market trends, customer feedback, vendor capabilities, and performance data to identify opportunities for growth and product enhancement.

The role exercises significant independent judgment in balancing competing priorities, recommending investments, managing product performance, and driving achievement of business objectives.

Key Responsibilities

• Own product strategy and roadmap for Claims Status, Happy Together with Health Plans, and emerging products
• Define a multi-year vision and growth strategy for assigned products
• Establish product KPIs and measure business outcomes
• Develop business cases and investment recommendations
• Identify opportunities to improve provider workflow integration
• Partner with Product Owners to translate strategy into executable work
• Collaborate with EHR vendors to optimize product capabilities and adoption
• Analyze market trends, customer needs, and competitive opportunities
• Prioritize enhancements based on business value and strategic objectives
• Present product strategy, roadmap updates, and performance results to leadership
• Drive adoption, utilization, and business value realization

Use your skills to make an impact

Required Qualifications

• 5+ years of product management, healthcare technology, interoperability, or related experience
• 2+ years of experience with EHR platforms, provider technology, or interoperability solutions
• Experience developing product strategies and roadmaps
• Experience leading cross-functional initiatives
• Experience working with complex technology products and multiple stakeholders

Preferred Qualifications

• Bachelor's degree
• Experience in healthcare payer-provider integration
• Knowledge of provider workflows and clinical operations
• Experience presenting to executive stakeholders

Additional Information

• This role is "remote/work at home" and can be based anywhere in the United States.
• The expected start date for this role is January 2027

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$126,300 - $173,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-02-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.