EHR Facilitator

Boston Medical Center; Boston (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical & Dental Coverage

Vision Care Coverage

Life Insurance

Disability Insurance

Tuition Reimbursement

Employee Assistance Program

Job summary

Boston Medical Center is seeking an EHR Facilitator to provide training support for their electronic medical record implementation. The role involves educating super users and end users, maintaining application knowledge, and supporting system go lives.

The ideal candidate will have an Associate’s degree, strong communication skills, and preferably experience in healthcare and Epic. The position offers a comprehensive benefits package including medical, dental, and tuition reimbursement.

Qualifications

• Associate’s degree or currently enrolled in a Bachelor’s program.
• Healthcare and/or Epic experience preferred.
• At least 2 years of related healthcare experience for candidates with HS/GED.

Responsibilities

• Provide training support for electronic medical record implementation.
• Educate and train super users and end users.
• Support system go lives and optimization activities.

Skills

Verbal/written English communication

Independent judgment

Critical thinking

Problem solving

Education

Associate’s degree or GED with 2 years of healthcare experience

Job description

Boston Medical Center is an extraordinary community of health care providers devoted to the proposition that every person, regardless of his or her social or economic circumstances, deserves the best health care.

Our mission is simple: to provide exceptional care, without exception.

BMC provides superior, comprehensive care in virtually every medical specialty. Our physicians are leaders in their fields with the most advanced medical technology at their fingertips and a highly‑skilled nursing and professional staff working with them side‑by‑side. No matter who you meet at BMC – from the x‑ray technician to the critical care nurse, the admissions staff to the chief of surgery – all are committed to providing top‑notch care to every patient and family member with respect, warmth and compassion.

Located in Boston´s historic South End neighborhood, BMC is a private, not‑for‑profit, 496‑bed, academic medical center and the primary teaching affiliate for Boston University School of Medicine. Consistent with its mission to provide the best in health care to all, BMC is the largest safety net hospital in New England and reaches into the community as a founding partner of Boston HealthNet, a network of 15 community health centers through Boston serving more than a quarter million people annually.

By combining a commitment to uncompromising excellence with a commitment to caring for those most in need, BMC has become a national model of care, caring for all.

Job Description

The EHR Facilitator is guided by the Instructional Designer of their respective Epic application who works in collaboration with the Training Manager. The EHR Facilitator provides training support for Boston Medical Center’s eMerge electronic medical record implementation by educating and training super users and end users. They maintain a clear knowledge of their respective application and the workflows associated with that application, demonstrate excellent presentation skills, and have an excellent ability to answer end users questions related to their application. Additionally they support system go lives and optimization activities.

Qualifications

Associate’s degree or currently enrolled in a Bachelor’s program (will consider equivalent combination of formal education and experience, i.e., HS/GED plus 2 years related Healthcare experience).

For candidates with an Associates or currently enrolled in a Bachelor’s program, healthcare and/or Epic experience preferred.

For candidates with high school diploma/GED, work requires at least 2 years healthcare related experience. Epic experience preferred.

• Superior verbal/written English communication skills, including excellent grammatical, editing and proofreading skills.
• Ability to work independently and exercise independent judgment.
• Critical thinking and strong problem solving skills.
• Prior experience with instructor led classroom training and /or Epic preferred.
• Proven ability to work with confidential information.
• Ability to build rapport easily.
• Open and adaptable to change.

Additional Information

At Boston Medical Center, we understand that individuals like you who take on a role within the health care community possess an integral desire to help others achieve their best. We feel the same way about the careers we provide - we want to see you excel, on the job and in your personal time. That's why we've put together one of the most comprehensive, flexible benefits packages around, one that offers competitive wages, education and tuition assistance, as well as financial and wellness programs. Our aim is to give you everything you need to get the most out of life by offering you:

• Medical & Dental Coverage
• Vision Care Coverage
• Life Insurance
• Accidental Death & Dismemberment (AD&D) Insurance
• Disability Insurance
• Medical and Dependent Care Flexible Spending Accounts (FSA)
• 403(b) Open Plan
• BMC 403(b) Retirement Plan
• Earned Time & Extended Sick Leave
• Tuition Reimbursement
• Employee Assistance Program
• Mortgage Assistance Program
• MBTA Passes
• Parking