Education Technician (TRIO)

U.S. Department of the Interior; Lawrence (KS); On-site; USD 42,000 - 66,000; Full time

Job summary

The U.S. Department of the Interior is seeking an Education Technician (TRIO) at Haskell Indian Nations University to promote academic success, student retention, and graduation while providing direct administrative and technical support to the TRIO Director.

The role involves interviewing students, coordinating referrals to tutoring and advising, providing technical support to TRIO participants, and maintaining student records and progress data across local and national education systems.

Qualifications

• This position does not require a specific degree at this grade level.

Responsibilities

• Conduct interviews with students to verify program eligibility and academic needs.
• Coordinate student referrals for tutoring, counseling, academic advising, and other university or community support services.
• Provide technical support and customer service to students participating in the TRIO Program.
• Maintain student academic files and assist in monitoring student academic progress.
• Manage databases of prospective and current Native American students in local and national school systems.
• Track student progress by collecting and maintaining data related to grades, attendance, retention, transfers, and graduation rates.

Job description

Summary

This position is part of the Haskell Indian Nations University, Bureau of Indian Education (BIE), Department of the Interior (DOI). As a Education Technician (TRIO) you will be responsible for promoting academic success, student retention, and graduation while providing direct administrative and technical support to the TRIO Director.

Major Duties

• Conduct interviews with students to verify program eligibility and academic needs.
• Coordinate student referrals for tutoring, counseling, academic advising, and other university or community support services.
• Provide technical support and customer service to students participating in the TRIO Program.
• Maintain student academic files and assist in monitoring student academic progress.
• Manage various databases of prospective and current Native American students in the local and national school systems.
• Track student progress by gathering, compiling, validating, and maintaining data related to grades, attendance, retention, transfers, and graduation rates.

Education

This position does not have a positive education requirement at this grade level. Therefore, no transcripts are required.

Evaluations

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. To determine if you are minimally qualified, your resume and supporting documentation will be compared to your application to determine your level of experience. Please follow all instructions carefully, you must complete all required steps in the process. Your qualifications will be evaluated based on your application materials (e.g. resume, supporting documents), the responses you provide on the application questionnaire, and the result of any additional assessment(s) required for this position. This position requires successful completion of the following assessment: Structured Resume Review. This assessment measures the critical competencies that are required to successfully perform the job in the following areas: Computer Skills, Customer Service, Manages and Organizes Information, and Technical Competence Note: If, after reviewing your resume and/or supporting documentation, a determination is made that you inflated your qualifications and or experience, you may lose consideration. Errors or omissions may affect your qualification. Providing inaccurate information on Federal documents could be grounds for non-selection or disciplinary action. If you meet the minimum qualifications requirements for this position, your application will be evaluated and rated under Category Rating selection procedures. Once the application process is complete, a review of your qualifications will be conducted to determine if you are qualified for this job. Qualified candidates will be assigned to a quality category. The quality categories are: Best Qualified, Well Qualified, or Qualified. Within each of these categories, applicants eligible for veteran's preference will receive selection priority over non-preference eligibles. Best Qualified: Applicants that possess all of the job related competencies identified as important for successful job performance. Well Qualified: Applicants that possess a majority (i.e., more than half but not all) of the job related competencies needed for successful job performance. Qualified: Applicants meet the basic eligibility and minimum qualification requirements but do not meet the definition of Best Qualified or Well Qualified as described above. Indian Preference candidates not within reach on a Delegated Examining certificate of eligibles may be appointed using the Excepted Service Schedule A hiring authority. To preview the announcement questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/13073652

Other Information

Initial appointments to the competitive or excepted service: The probationary or trial period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: Your performance and conduct; The needs and interests of the agency; Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary or trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Bargaining Unit Status: Position is covered by Bargaining Unit/Union - Federation of Indian Service Employees, American Federation of Teachers Local 4521. Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP) Documentation: The CTAP/ICTAP provides placement assistance (click here for more details, here for DOI's policy) to permanent Federal civilian employees who are surplus, displaced, or involuntarily separated. Applicants claiming eligibility must submit a 1) copy of their most recent performance appraisal, 2) proof of eligibility, 3) most current SF-50 noting position, grade level, and duty location with their application. To be considered, applicants must be well-qualified (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), score at least 85 on the assessment questionnaire, and be able to perform the duties of the position upon entry. Veterans' Preference: If you are a Veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 (member 4 copy) or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15 plus the proof required by that form.