Education Operations & Training Coordinator

Siemens Healthineers in; Cary (NC); On-site; USD 85,000 - 117,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Job summary

Siemens Healthineers is hiring an Education Operations & Training Coordinator (Finance) to coordinate customer education programs across multiple LMS platforms and related services. The role supports classroom training, virtual education, symposiums, fellowships, and other programs from registration through completion.

The role serves as a liaison among customers, internal education teams, finance, travel partners, and external vendors to ensure training is scheduled, funded, communicated, and

Qualifications

• Associate’s or Bachelor’s degree preferred; equivalent relevant experience may be considered.
• Experience with Learning Management Systems and training administration.
• Experience with registration, travel coordination, financial processing, expenses, or vendor management.
• Strong organizational skills with ability to manage multiple activities and deadlines.
• Excellent attention to detail and data accuracy.
• Strong written and verbal communication skills.
• Proficiency with MS Office apps (Excel, Outlook, Teams).
• Customer focus and cross‑functional collaboration.

Responsibilities

• Manage registrations and enrollments across LMS platforms for classroom and virtual education, symposia, and fellowships.
• Coordinate travel arrangements and validate funding for approved programs.
• Serve as operational contact for customers, education teams, vendors, and internal stakeholders.
• Ensure compliance with financial controls and proper documentation of transactions and funding.
• Identify process improvements in registrations, travel, financials, vendors, and LMS.

Skills

Organizational skills

Attention to detail

Communication skills

Cross-functional collaboration

LMS administration

MS Office proficiency

Education

Bachelor’s or associate degree

Tools

LMS platforms

Microsoft Excel

Outlook

Teams

Job description

Education Operations & Training Coordinator (Finance)

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

The Education Operations & Training Coordinator is responsible for coordinating and administering customer education activities across multiple Learning Management Systems (LMS) and supporting platforms. This role manages the operational processes associated with classroom training, virtual education, symposiums, fellowships, and other educational programs from registration through completion.

The position serves as a key liaison between customers, internal education teams, finance, travel partners, and external vendors to ensure training activities are accurately scheduled, funded, communicated, and documented. The role requires strong attention to detail, financial accountability, customer service, and the ability to manage multiple education programs and systems simultaneously.

Learning Management System & Course Administration

• Work within multiple Learning Management Systems (LMS) and related platforms to manage customer and participant registrations for educational programs.
• Coordinate registration and enrollment for instructor‑led classroom training, virtual training, symposiums, fellowships, and other educational offerings.
• Create, enter, schedule, and maintain courses, change to events, and educational offerings within applicable LMS platforms.
• Ensure course information, dates, locations, capacity, instructor information, and other required details are accurate and current.
• Monitor registrations and enrollment status and resolve discrepancies or registration issues.
• Maintain accurate participant and course records to support operational, reporting, and compliance requirements.
• Coordinate course changes, cancellations, withdrawals, and participant transfers as necessary.
• Verify the availability and eligibility of customer educational funds prior to processing training registrations.
• Ensure educational funds are appropriately allocated and applied to the correct customer, system, contract, or educational activity.
• Maintain accurate financial documentation associated with educational registrations and programs.
• Coordinate required notifications related to the use, transfer, expiration, or availability of educational funds.
• Work with internal finance and education stakeholders to research and resolve funding discrepancies.
• Support reconciliation and tracking of education‑related expenses and financial transactions.
• Ensure established financial processes, policies, and approval requirements are followed.

Customer Travel Coordination

• Facilitate customer travel arrangements associated with approved educational programs, including airfare, lodging, ground transportation, and other authorized travel needs.
• Work with customers and designated travel partners to ensure travel arrangements are completed accurately and within established guidelines.
• Verify travel eligibility and applicable funding prior to booking.
• Monitor and manage travel changes, cancellations, and other issues that may affect a participant's training.
• Review and validate travel‑related expenses and supporting documentation.
• Ensure travel expenses are properly documented, reconciled, and submitted for processing.
• Assist customers with questions or issues related to education travel.
• Coordinate with external vendors supporting educational programs, events, symposiums, fellowships, travel, and other training activities.
• Manage vendor registration processes, participant information, invoicing, payments, and required documentation.
• Verify vendor charges and ensure invoices align with approved services and educational activities.
• Facilitate timely processing of vendor payments and resolve discrepancies as needed.
• Maintain effective communication with vendors to ensure deadlines, registration requirements, and program expectations are met.

Customer & Internal Stakeholder Support

• Serve as an operational point of contact for customers, education teams, instructors, vendors, and other internal stakeholders.
• Communicate registration confirmations, course details, travel information, changes, cancellations, and other required notifications.
• Research and resolve customer registration, funding, travel, and course‑related issues.
• Partner with internal teams to ensure a consistent and positive customer education experience.
• Proactively identify issues that could affect training participation and coordinate appropriate resolution.

Operational Excellence & Compliance

• Ensure education‑related transactions and activities are processed according to established policies, procedures, and financial controls.
• Maintain accurate and complete documentation to support auditing, reporting, and compliance requirements.
• Identify opportunities to improve registration, travel, financial, vendor, and LMS processes.
• Support reporting and data validation related to registrations, course utilization, educational funds, travel expenditures, and other operational metrics.
• Manage multiple priorities and deadlines while maintaining a high level of accuracy and customer service.

Qualifications

• Associate's or Bachelor's degree in Business Administration, Education, Operations, Finance, Healthcare Administration, or a related field preferred; equivalent relevant experience may be considered.
• Experience working with Learning Management Systems, training administration, education operations, event coordination, or similar platforms.
• Experience with customer registration, travel coordination, financial processing, expense management, or vendor management preferred.
• Strong organizational skills with demonstrated ability to manage multiple activities and deadlines simultaneously.
• Excellent attention to detail and commitment to data accuracy.
• Strong written and verbal communication skills.
• Ability to work effectively with customers, internal teams, external vendors, and cross‑functional stakeholders.
• Ability to research discrepancies, identify solutions, and independently manage routine operational issues.
• Proficiency with Microsoft Office applications, particularly Excel, Outlook, and Teams.
• Customer Focus
• Operational Excellence
• Attention to Detail
• Problem Solving
• Cross‑Functional Collaboration
• Learning Management System Administration

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision‑making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here .

The base pay range for this position is:

$85,350 - $117,359

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long‑term and short‑term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affi…

EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here .

Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here . If you're unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at [e-mail]. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here .

Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”

Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.

Salary Minimum: 85350Salary Maximum: 117359