Education Center Operator 10 month

Family Service Association of San Antonio, Inc.; San Antonio (TX); On-site; USD 45,000 - 55,000; Full time

Job summary

Family Service Association of San Antonio, Inc. is seeking an Education Center Operator responsible for overseeing daily operations of Head Start centers. This role ensures compliance with performance standards and fosters a collaborative environment for staff and families.

The ideal candidate will have a Bachelor’s Degree in early childhood development and two years of relevant experience. Fluency in Spanish is desirable. CPR and First Aid certification are required.

Qualifications

• Two years of experience in the respective field.
• Fluency in English and Spanish is desirable.
• Current CPR and First Aid certification.

Responsibilities

• Oversee daily operations of Head Start centers.
• Develop collaborative relationships with staff and families.
• Maintain and oversee assigned budgets.

Skills

Supervision

Curriculum delivery

Collaboration

Communication

Time management

Education

Bachelor’s Degree in early childhood development

Six college credit hours in management

Job description

Education Center Operator

The Education Center Operator is responsible for the day‑to‑day operations of each Head Start center, including delivering the curriculum and effective instructional practices in accordance with the Head Start Program Performance Standards, Head Start Act, Licensing Minimum Standards, and agency policies. The role ensures service alignment with the Social Determinants of Health through a trauma‑informed care lens, develops and maintains collaborative relationships, supervises Head Start staff, incorporates an effective Parent, Family and Community Engagement Program, and maintains and oversees assigned budgets.

Essential Functions

Center Oversight

• Ensures that clients have access, as needed, to all five pillars of the social determinants of health with a trauma‑informed lens through agency services and/or community partners.
• Supervises and provides oversight of day‑to‑day operations of assigned Head Start Center to ensure compliance with Head Start Program Performance Standards, Head Start Act, Licensing Minimum Standards, agency policies and procedures. Identifies service gaps and/or duplication to facilitate a well‑coordinated service delivery system within the Head Start program and throughout the agency; establishes and maintains a safe and healthy learning environment. Supports effective implementation of all content areas and relevant policies and procedures.
• Works with senior management and staff to establish, review and align agency’s program and operating policies to facilitate coordination of functions and operations between departments, and to establish standards and contractual standards as appropriate.
• Manages the collection of data and service questionnaires/surveys through the completion of data and contractual tracking through the data management system and/or other tracking systems required by contract or agency needs correctly and on time.
• Prioritizes workload, manages time, and meets multiple deadlines with minimal supervision.
• Serves as an ambassador in supporting and contributing to healthy and productive communication throughout the agency with clients, staff and stakeholders.
• Communicates the rationale, methodology, and goals of the agency and Head Start program to community groups and organizations through written materials, oral presentations and media appearances; participates in multi‑agency coordination and collaboration activities focusing on culturally sensitive customer service.
• Assists in identifying and securing funds that enhance and expand program implementation efforts and overall development of Head Start services; provides oversight, record keeping and reporting of center in‑kind contributions from parents and/or community members.
• Maintains and oversees assigned budgets; works with senior management and staff regarding center fiscal management; records keeping and reporting of purchasing and tracking of supplies and equipment, staff time‑keeping, and attendance.

School Readiness

• Has oversight of learning experiences that advance the intellectual and physical development of children, including improving readiness for school by developing literacy, phonemic and print awareness; language understanding and use; vocabulary expansion; appreciation of books; early math and science understanding; problem‑solving abilities; and approaches to learning; and supports the social and emotional development of children.
• Encourages the involvement of families of the children in a Head Start program and supports the development of relationships between children and their families.

Supervision

• Supervises the recruitment, interviewing, training and placement of Head Start staff and volunteers, and the identification and recruitment of Head Start enrollment and participation. Supports teaching staff in understanding child outcomes data and using it to improve practice and outcomes. Provides staff with coaching and support for quality improvement and professional growth through regular observation and formal and informal feedback.
• Provides leadership to staff to ensure the coordination and effective use of resources to accomplish the various programs and agency stated goals and objectives and infrastructure.
• Supervises staff by monitoring accountability responsibilities including, but not limited to, activity or service reports and documentation, approval of timesheets, travel, requests for paid time off, and training registrations; conducts individual development plans and performance appraisals; and structures staff development training and provides coaching for ongoing development.

Agency Responsibilities

• Represents the agency at meetings with groups and partners as requested.
• Maintains good relationships with stakeholders, current and potential Head Start children and their families, community and co‑workers, focusing on providing excellent and culturally sensitive customer service and always presenting a positive image of the agency.
• Maintains a working environment which encourages mutual respect, promotes respectful and congenial relationships between employees and is free from all forms of harassment.
• Performs other duties as assigned, including presentations to community groups and organizations, in accordance with the agency’s “team” philosophy.

Education/Training/Experience

• Bachelor’s Degree in early childhood development or other related human service field with 18 hours of Early Childhood Development.
• Must have six college credit hours in management.
• Current CPR and First Aid.
• Two (2) years experience in the respective field.
• Previous supervisory experience is desirable.
• Fluency in English and Spanish (read, write, and speak) desirable.
• Staff will be required to submit proof of their vaccination status or may request to be exempt from vaccination due to a religious and/or medical accommodation.
• State of Texas vehicle operator’s license and proof of liability insurance.
• This is a 12‑month position which means you'll be working year‑round.

Qualifications

Education

• Bachelors or better in Early Childhood Education or related field.

Experience

• Required: 2 years in the respective field.

Licenses & Certifications

• CPR/First Aid.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c).