Edifecs Platform Operations Lead

Syms Strategic Group, LLC; Orlando (FL); Remote; USD 110,000 - 127,000; Full time

Job summary

Syms Strategic Group (SSG) is seeking an Edifecs Platform Operations Lead to oversee the Edifecs platform and its support team in a remote capacity. The role focuses on operational stability, scalability, compliance, and alignment with VA department objectives.

You will collaborate with product, architecture, and business teams to drive the roadmap and ensure successful deployments. The ideal candidate brings 10+ years in EDI/healthcare or enterprise ops, deep Edifecs expertise, strong AWS

Qualifications

• 10+ years in EDI, healthcare, or enterprise operations
• Deep Edifecs experience with X.12 and related workflows
• Experience in AWS cloud environments and secure data handling
• Strong communication and ability to translate architecture to non-technical stakeholders

Responsibilities

• Lead the Edifecs platform support organization ensuring stability, scalability, and compliance
• Oversee staffing, roadmap execution, and cross-functional collaboration
• Configure and maintain Edifecs modules (XEServer, XEngine, TPMs, SpecBuilder)
• Guide EDI analysts in building and optimizing processing rules and workflows
• Support deployments, environment refreshes, and patching with DevSecOps and cloud teams
• Manage JVM tuning, logging, and certificate lifecycle management

Skills

EDIFECS architecture

AWS Cloud

Stakeholder communication

Platform operations

Problem solving

Team leadership

Education

Master’s degree in CS/Engineering

Tools

Edifecs XEServer

Edifecs XEngine

TPM configuration

SpecBuilder

EDI Gateway

Git/GitHub

Terraform

Ansible

Job description

Syms Strategic Group (SSG)

is seeking a talented Edifecs Platform Operations Lead

Location: Remote

Department: Veterans Affairs (VA)

Type: Full Time

Min. Experience: Experienced

Security Clearance Level: Public Trust (MBI)

Salary Range: $109,623 - $126,790

If you have previously applied to Syms Strategic Group (SSG), there is no need to reapply. Applications are still under review.

Military Veterans are highly encouraged to apply!

Essential Duties and Responsibilities

• Act as the Edifecs Platform Manager leading the Edifecs application support organization, ensuring operational stability, scalability, compliance, and strategic alignment
• Provide technical oversight, manage staffing, and drive roadmap execution
• Partner with product, architecture, vendor, and business teams
• Guide architecture decisions, modernization efforts, cloud scalability, and performance strategies
• Configure and maintain XEServer, XEngine, Trusted Platform Modules (TPMs), SpecBuilder, and related modules
• Guide Electronic Data Interchange (EDI) Analysts with the building, deployment, and optimization of Edifecs processing rules, routing logic, and batch workflows
• Analyze and resolve mapping issues, validation failures, functional errors, and performance bottlenecks
• Manage system logging, Java Virtual Machine (JVM) tuning, and certificate/keystore configurations
• Support release deployments, environment refreshes, patching, and upgrades
• Collaborate with EDI Analysts, DevSecOps Engineers, Cloud teams, and business teams

Required Skills and Experience

• Strong knowledge of EDIFECS architecture and transaction lifecycles
• Strong experience in Amazon Web Services (AWS) cloud environments
• Excellent communication and stakeholder engagement skills
• A hands-on understanding of the platform architecture and operational behaviors across the following:
• Edifecs XEServer (orchestrations, batch flows, execution contexts)
• XEngine (validation, rulesets, canonical structures)
• TPM (trading partner configuration, routes, agreements)
• EDI Gateway (visibility, audit, search, and reprocessing)
• SpecBuilder (Implementation Guide (IG) definitions, map development)
• Experience with EDI Integration and Interface Management of all technical aspects of inbound/outbound connectivity, consistent with the following:
• Applicability Statement 2 (AS2), Secure File Transfer Portal (SFTP), File Transfer Protocol Secure (FTPS), Hypertext Transfer Protocol Secure (HTTPS) channels
• Application Programming Interface (API)-based integrations and gateway services
• Experience with EDI troubleshooting providing root-cause analysis of transaction failures, mapping/misalignment defects, partner-specific rejection patterns, batch job flow failures, and throughput/performance degradation
• Experience with job throughput optimization, engine performance tuning, JVM tuning and memory management, high availability and failover orchestration, and monitoring dashboards for proactive detection
• An understanding of AWS Elastic Compute Cloud (EC2) instance sizing, Operating System (OS) tuning, storage Input/Output (I/O) patterns, file transfer endpoints, routing, firewall coordination, network path debugging, and Secure Sockets Layer/Transport Layer Security (SSL/TLS) certificate lifecycle management
• Proficiency with Git and GitHub, including branching strategies, pull requests, and collaborative workflows
• Compliance, audit, and partner governance knowledge
• Infrastructure as code experience (Ansible and Terraform)
• A strong ability to communicate technical architecture decisions and trade-offs to non-technical stakeholders
• Experience gathering and translating business reporting requirements into technical data models
• Comfort driving ambiguous architecture decisions to resolution with limited direction
• Experience with Agile methodologies (Scrum and Kanban) and JIRA
• Strong documentation habits, including architecture diagrams, data dictionaries, and migration runbooks
• An ability to work collaboratively with development, operations, and security teams to ensure seamless production system operations

Professional Certifications

• EDIFECS certification

Years of Professional Experience

• 10+ years of experience in EDI, healthcare, or enterprise application operations, software or data engineering with strong AWS experience

Desired experience

• Deep hands-on EDIFECS experience in Electronic Data Interchange X.12 (EDI) Transactions Standards involving key X12 workflows involving the following transactions:
• X.12 medical claims (837, 834, 277, etc)
• 270/271 and 278 transactions
• Knowledge of HIPAA compliance requirements in cloud data architecture
• Experience with healthcare payer/PBM systems, clearinghouses, or pharmacy operations
• AWS certification in a bonus

Formal Education

• Master’s degree in Computer Science, Engineering, or a related technical discipline

Citizenship Requirement

• U.S. Citizenship required for this specific opportunity

Security Clearance Requirements

• Must possess or qualify for a Public Trust (MBI)

CRITICAL NOTES:

1. SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered.
2. Recruiters or Third parties will not be considered.
3. This is a 100% U.S. based remote position. However, candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered.
4. This is a W-2 position
5. All interviews will be conducted on Microsoft Teams with your camera on; there will be no exceptions
6. As part of our screening process, you will be requested to provide a link to your LinkedIn profile

U.S Citizenship is required for this specific opportunity.

Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.