EDI Operations II Associate

BlueCross and BlueShield of South Carolina; Columbia (SC); On-site; USD 42,000 - 62,000; Full time

Job summary

BlueCross BlueShield of South Carolina seeks an on-site IT support specialist in Columbia, SC to deliver first- and second-level technical support for EDI-related issues under government contracts. The role requires an associate degree and at least 2 years of EDI experience.

You will process enrollment transactions, update system files, and communicate effectively with customers while maintaining confidentiality. This is a full-time, on-site position with typical daytime hours.

Qualifications

• Associate's in a job-related field.
• 2 years job related work experience.
• 2 years of applicable EDI experience.
• Good system research and analysis skills.
• Working knowledge of relevant EDI software and tools.
• Good organizational, judgment, customer service, and verbal and written communication skills.
• Good spelling, punctuation, and grammar skills.
• Basic math and computer skills.
• Ability to handle confidential or sensitive information with discretion.
• Microsoft Office proficiency.

Responsibilities

• Provides quality/timely internal/external customer technical support for insurance contracts.
• Supports communication interfaces/transactions required by insurance laws.
• Sets up electronic transactions by processing enrollment applications and updating system files.
• Manages customer notifications and related documentation.

Skills

EDI software

Analytical skills

Customer service

Verbal and written communication

Spelling and grammar

Basic math

Discretion

Education

Associate's in a job-related field

2 years job related work experience

Tools

Microsoft Office

Job description

Summary

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but we've been part of the national landscape for more than seven decades, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies, allowing us to build on various business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Description

Position Purpose: Provides first and second level technical support to a variety of customers comprising the submitter community, as well as basic internal support via analysis and research into EDI (Electronic Data Interchange)-related issues as required by business contracts.

Location

This position is full-time (40 hours/week) Monday-Friday in a typical office environment. You will work an 8 hour shift scheduled during our normal business hours of 8:30 am - 5:00 pm. It may be necessary, given the business need to work occasional overtime. This role is fully on-site at 17 Technology Circle, Columbia SC 29203.

Sponsorship

This position is not eligible for sponsorship now or in the future.

SCA Benefit Requirements

BlueCross BlueShield of South Carolina and its subsidiary companies have contracts with the federal government subject to the Service Contract Act (SCA). As a Service Contract Act (SCA) employee, you are required to enroll in our health insurance, even if you already have other health insurance. Until your enrollment is complete, you will receive supplemental pay for health coverage. Your coverage begins on the first day of the month following 28 days of full-time employment.

What You'll Do

Provides quality/timely internal/external customer technical support/service for variety of insurance contracts as assigned. This encompasses, but is not limited to, support of communication interfaces/transactions/functions as required by insurance laws (such as support of claims, remit advices, inquiry/response for claims status/eligibility, enrollment, premium payment etc.), support of all current formats/transactions required by law/BCBSSC lines of business. Responsible for the setup of all electronic transactions submission by processing enrollment applications, updating associated system files, and managing customer notification.

To Qualify for This Position, You'll Need the Following

Required Education

• Associate's in a job-related field.

Degree Equivalency

• 2 years job related work experience.

Required Work Experience

• 2 years of applicable EDI (Electronic Data Interchange) experience.

Required Skills and Abilities

• Good system research and analysis skills.
• Working knowledge of relevant EDI (Electronic Data Interchange) software and tools used by the company/contract.
• Good organizational, judgment, customer service, and both verbal and written communication skills.
• Good spelling, punctuation, and grammar skills.
• Basic math and computer skills.
• Ability to handle confidential or sensitive information with discretion.

Required Software and Other Tools

• Microsoft Office.

We Prefer That You Have

Preferred Work Experience

• 5 years of applicable EDI (Electronic Data Interchange) experience.

Preferred Skills and Abilities

• Knowledge of INFO, EPClaims

Our Comprehensive Benefits Package Includes The Following

• subsidized health plans, dental and vision coverage
• 401k retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Education Assistance
• Service Recognition
• National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gende