EDI Operations Analyst — Process Improvement & Reporting

Florida Blue Group; Irving (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

WebTPA, a GuideWell Company, is seeking a Business Operations Analyst to analyze daily operational metrics, reports, and projects servicing client needs in Irving, TX. The role emphasizes EDI 835 file maintenance, process improvement, and cross-functional collaboration to drive efficiency.

You will generate insights, support client initiatives, and work with leadership to implement short- and long-term solutions based on data analysis. Strong analytical and communication skills are essential.

Qualifications

• Bachelor's degree in Business Administration or related field. Equivalent work experience may substitute.
• 4+ years of related work experience with healthcare operations or analytics.
• Advanced reporting skills and significant experience with Word, Excel, and PowerPoint.
• Ability to multitask, prioritize responsibilities, and take initiative on projects.
• Strong communication skills, both oral and written, across functions.
• Masters Degree preferred.

Responsibilities

• Provide analysis and reporting to support projects, including EDI 835 file maintenance and accuracy.
• Focus on continuous improvement to meet client needs and demands.
• Update processes, procedures, and administrative tasks as needed.
• Assist with clinical implementation as requested by leadership.
• Support training initiatives and tasks and respond to escalations with root-cause analysis.
• Generate reports and data to identify trends and partner with department leaders.

Skills

Analytical thinking

Multitask / Prioritize

Strong verbal and written presentation

Education

Bachelor's degree in Business Administration or related field

Master's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

WebTPA, a GuideWell Company, is seeking a Business Operations Analyst to analyze daily operational metrics, reports, and projects servicing client needs in Irving, TX. The role emphasizes EDI 835 file maintenance, process improvement, and cross-functional collaboration to drive efficiency.

You will generate insights, support client initiatives, and work with leadership to implement short- and long-term solutions based on data analysis. Strong analytical and communication skills are essential.