Edge Connectivity Manager

HDR; Pennington (NJ); On-site; USD 121,000 - 173,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision

Short/Long-term disability

Life insurance

Employee assistance program

Paid time away

Parental leave

Paid holidays

401(k) with employer match

Tuition reimbursement

Job summary

HDR is seeking a senior network and connectivity leader to own service delivery for enterprise networks, data center edge, and cloud connectivity. You will direct engineering teams, set delivery priorities, and ensure governance for incidents, changes, and security controls.

You will partner with cybersecurity, architecture, and infrastructure teams to optimize costs, plan lifecycle, and report on service health and risks. This is an on-site, highly collaborative role.

Qualifications

• Bachelor's degree or equivalent experience in IT/engineering or related field.
• Minimum 10 years in network engineering, connectivity operations, or enterprise infra.
• At least 3 years leading technical teams or service domains.
• Strong enterprise networking, firewall, wireless, WAN, and cloud connectivity knowledge.
• Experience with IT service management, governance, change control, and incident leadership.
• Ability to align priorities with business users and technical stakeholders.
• Strong communication and leadership in a dynamic environment.

Responsibilities

• Own service delivery and performance for enterprise connectivity services.
• Set priorities, objectives, and expectations aligned with IT strategy.
• Direct and develop connectivity engineers and leads; manage workload and on-call structures.
• Oversee governance on incidents, changes, and security controls.
• Partner with infrastructure, cloud, cybersecurity, and support teams for coordinated delivery.
• Budgeting, forecasting, lifecycle planning, and cost optimization.
• Translate strategy into executable team plans and monitor risk and health.

Skills

Network engineering leadership

Enterprise networking

IT service management

Change control

Incident leadership

Stakeholder collaboration

Budget planning & cost management

Cybersecurity collaboration

Certifications (ITIL, CCNP/CCIE, PCNSE

Education

Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or related field

Tools

ITIL

CCNP/CCIE

PCNSE

Fortinet, Azure/AWS networking certifications

Job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story: 'https://www.hdrinc.com/our-story'

Own service delivery and operational performance for enterprise connectivity services, including datacenter edge connectivity, office LAN/WAN, branch networking, wireless, firewall services, and public/private cloud connectivity.

Establish priorities, service objectives, and operational expectations aligned with enterprise IT strategy.

Directly manage connectivity engineers and/or leads; set clear expectations for delivery, accountability, collaboration, and professional growth.

Oversee workload distribution, escalation models, on-call structures, staffing, and service continuity planning.

Lead performance management activities including goal setting, coaching, development, and evaluations.

Partner with peer managers in infrastructure, cloud, cybersecurity, service management, and support to ensure coordinated delivery and risk management.

Ensure strong governance for incidents, changes, problems, configuration standards, security controls, and documentation.

Oversee vendor and carrier relationships, support escalations, service reviews, and contractual/service performance discussions.

Participate in budgeting, forecasting, lifecycle planning, and cost optimization for connectivity services.

Translate strategy and roadmap priorities into executable team plans.

Monitor and report on service health, risks, technical debt, capacity concerns, and improvement progress.

Champion standardization, automation, operational maturity, and a strong customer-service culture.

Perform other duties as needed.

Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.

Preferred Qualifications

• Experience leading network transformation, cloud networking, or service modernization programs.
• Experience managing large, distributed, or global connectivity environments.
• Experience with budget planning, cost management, vendor oversight, and service performance reporting.
• Experience partnering closely with cybersecurity, compliance, and architecture teams.
• Relevant leadership and technical certifications (ITIL, CCNP/CCIE, PCNSE, Fortinet, Azure/AWS networking certifications, or equivalent).

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field, or equivalent relevant experience.
• Minimum 10 years of related experience in network engineering, connectivity operations, or enterprise infrastructure.
• Minimum 3 years of experience leading technical teams, technical leads, or service domains.
• Strong understanding of enterprise networking, firewalls, wireless, WAN, and hybrid/public cloud connectivity.
• Experience with IT service management, operational governance, change control, and incident leadership.
• Experience working with business users and technical stakeholders to establish priorities and manage expectations.
• Ability to balance people leadership, operational management, and technical decision-making.
• Strong verbal and written communication skills and the ability to operate effectively in a dynamic environment.

What We Believe

HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment

As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) Folsom, CA; Denver, CO; Englewood, CO: $115,731 – $165,330 Minneapolis, MN; St. Paul, MN: $110,471 – $157,815 Pennington, NJ: $120,991 – $172,845 Woodcliff Lake, NJ: $131,513 – $187,875 Olympia, WA: $105,210 – $150,300 Primary Location:United States-Nebraska-Omaha Other Locations:United States-Arizona-Phoenix, United States-Minnesota-St. Paul, United States-Texas-Austin, United States-Missouri-Kansas City, United States-South Carolina-Columbia, United States-Colorado-Denver, United States-Virginia-Vienna, United States-Minnesota-Saint Louis Park, United States-California-Folsom, United States-Oregon-Portland, United States-New Jersey-Pennington, United States-New Jersey-Woodcliff Lake, United States-Florida-Orlando, United States-Pennsylvania-Harrisburg, United States-Oregon-Salem, United States-Texas-Fort Worth, United States-Pennsylvania-Pittsburgh, United States-Texas-San Antonio, United States-Texas-Dallas, United States-New Mexico-Albuquerque, United States-Washington-Olympia, United States-Colorado-Englewood Industry:IT Schedule:Full-time Employee Status:Regular BusinessClass:Marketing and Admin Job Posting:Jul 30, 2026

At HDR, we are committed to the principles of employment equity. We are an Affluent Action and Equal Opportunity Employer (https://www.hdrinc.com/equal-employment-opportunity-employer). We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.