ED Unit Secretary

Carolinas Medical Center; United States; Vor Ort; USD 27.000 - 41.000; Vollzeit

Benefits dieser Stelle

Base pay range

Shift pay

Annual increases

Paid Time Off

Health benefits

Dental and Vision

Life Insurance

Disability insurance

Flexible Spending Accounts

Adoption assistance

Parental leave

Employer match retirement

Zusammenfassung

Advocate Lutheran General Hospital in the United States is seeking a full-time Front Desk/Administrative Support role in the Emergency Department. The position requires coordinating tests and treatments, maintaining EMR knowledge, and ensuring smooth communications across hospital departments.

Day shift 0700-1900 with a 36-hour work week and a pay range of $19.80–$29.70 per hour. High school diploma or GED required; no prior experience necessary.

Qualifikationen

• Basic computer skills.
• Excellent oral and written communications.
• Excellent interpersonal skills and the ability to adapt to interruptions and changing priorities/workloads.
• High level of attention to detail essential.

Aufgaben

• Coordinates tests and treatments with and between various departments for patients on nursing units.
• Maintains working knowledge of functions and services offered by all diagnostic and treatment departments to facilitate the scheduling of tests and treatments.
• Facilitates communications required to support patient care including multiple-line telephone, unit/site paging and hospital information system.
• Screens incoming telephone calls.
• Monitors department office equipment and troubleshoots minor problems.
• Arranges repair of major malfunctions.
• Maintains working knowledge of Electronic Medical Record (EMR) system and other computer systems for ordering patient and unit supplies and equipment.
• Processes daily patient charges and/or related procedures through the system.
• Compiles necessary chart forms for admissions, transfers, discharges and expirations.
• Obtains appropriate copies of medical records for transfers to nursing homes and other health care facilities.
• Verifies medical records contain complete and accurate patient demographic information, patient identification and registration in the medical record, including appropriate level of care.

Kenntnisse

Basic computer skills

Oral and written communications

Interpersonal skills

Attention to detail

Ausbildung

High School Graduate / GED

Jobbeschreibung

Department:

36102 Advocate Lutheran General Hospital - Emergency Department

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

36

Schedule Details/Additional Information:

Day Shift 0700-1900

Pay Range:

$19.80 - $29.70

Major Responsibilities:

• Coordinates tests and treatments with and between various departments for patients on nursing units.
• Maintains working knowledge of functions and services offered by all diagnostic and treatment departments to facilitate the scheduling of tests and treatments.
• Facilitates communications required to support patient care including multiple-line telephone, unit/site paging and hospital information system.
• Screens incoming telephone calls.
• Monitors department office equipment and troubleshoots minor problems.
• Arranges repair of major malfunctions.
• Maintains working knowledge of Electronic Medical Record (EMR) system and other computer systems for ordering patient and unit supplies and equipment.
• Processes daily patient charges and/or related procedures through the system.
• Compiles necessary chart forms for admissions, transfers, discharges and expirations.
• Obtains appropriate copies of medical records for transfers to nursing homes and other health care facilities.
• Verifies medical records contain complete and accurate patient demographic information, patient identification and registration in the medical record, including appropriate level of care.
• Establishes and maintains positive customer relations and contributes to a harmonious work environment.
• Quickly and courteously acknowledges requests, responds to call lights, demonstrates proper phone etiquette and fosters communication between the health care team.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient"s status and interpret the appropriate information needed to identify each patient"s requirements relative to his/her age-specific needs, and to provide the care needed as described in the department"s policies and procedures.
• Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

None Required.

Education Required:

High School Graduate, or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).

Experience Required:

No experience required.

Knowledge, Skills & Abilities Required:

• Basic computer skills.
• Excellent oral and written communications.
• Excellent interpersonal skills and the ability to adapt to interruptions and changing priorities/workloads.
• High level of attention to detail essential.

Certification Addendum

Team members will maintain annual educational requirements for hospital based certifications (e.g. DNV, CARF or others).

Physical Requirements and Working Conditions:

Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.

Must be able to lift up to 35 lbs. occasionally.

Will regularly be exposed to mechanical, electrical, chemical and radiation hazards as well as blood and body fluids; therefore, personal protective equipment must be worn as necessary.

Must have functional vision, hearing, and speech.

Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.