ED Patient Care Tech II: Care & Coordination Expert

Baptist Health Care; Pensacola (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

Baptist Health Care in Pensacola, FL seeks a Patient Care Technician II to coordinate nursing unit activities, assist with patient care, and handle front-desk and clerical duties. The role supports communication among patients, families, nursing staff, physicians, and departments to ensure smooth unit operations.

Responsibilities include operating the department's order systems, retrieving patient information, directing calls, and assisting with transfers and discharges, while maintaining supply

Qualifications

• High School Diploma or Equivalent Required.
• 6 months experience in a health care related field or active enrollment in a nursing program.
• BLS for Healthcare Providers required.
• Non-violent crisis intervention (CPI) within 90 days required.

Responsibilities

• Acts as resource person to patients, families, nursing staff, and support services in the unit.
• Receives and directs phone calls and serves as the receptionist for the department.
• Uses computer system to locate orders, retrieve patient information, call STAT and cancel orders, and print census.
• Operates order communication system and files reports in patient charts.
• Communicates and assist with transferring and discharging patients.
• Orders supplies and services for the unit.

Skills

Communication

Customer service

Team coordination

Education

High School Diploma

Tools

EMR system

Order communication system

Job description

Baptist Health Care in Pensacola, FL seeks a Patient Care Technician II to coordinate nursing unit activities, assist with patient care, and handle front-desk and clerical duties. The role supports communication among patients, families, nursing staff, physicians, and departments to ensure smooth unit operations.

Responsibilities include operating the department's order systems, retrieving patient information, directing calls, and assisting with transfers and discharges, while maintaining supply