ED Patient Care Tech

Rhode Island Hospital; Rhode Island; Sur place; USD 25 000 - 33 000; Plein temps

Résumé du poste

Rhode Island Hospital in Providence, RI, is seeking an Emergency Department Patient Care Assistant to support nurses and clinicians in delivering timely care from arrival to discharge. This role involves assisting with ADLs, monitoring patient status, and ensuring patient safety within the ED environment.

The position emphasizes compassionate, respectful care and confidentiality while adhering to hospital policies and procedures in fast-paced, critical settings.

Responsabilités

• Delivery of safe patient care in the Emergency Department.
• Collaborates with the Registered Nurse to set priorities and organize workflow.
• Communicates observations to the responsible Registered Nurse.
• Assists with activities of daily living (ADLs) and direct physical care.
• Monitors IV flow and signs of infiltration or phlebitis.
• Assists with admissions, transfers and discharges of patients.

Description du poste

SUMMARY

Reports to the Clinical Manager and under the general direction and supervision of the professional staff, assists in providing care to Emergency Department patients and their families from arrival to departure. Performs a variety of clerical and patient care assistive duties as a member of the Health Care Team.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

RESPONSIBILITIES

• Responsible for the delivery of safe patient care:
• Assignment limited to the urgent, psychiatric and observation Pods within the Emergency Department.
• Collaborates with the Registered Nurse to set priorities and organize work.
• Communicates all pertinent observations to the responsible Registered Nurse.
• Administers direct physical care and assists with other activities of daily living (ADLs).
• Observes IV rate of flow and extremities for signs of infiltration and/or phlebitis.
• Performs selected procedures and treatments according to standards and protocols.
• Assists with admissions, transfers and discharges of patients.
• Collects tests, records and reports selected specimen data. Reports findings to Registered Nurse.
• Assists with oxygen therapy as directed by the Registered Nurse. Changes E cylinders, attaches regulators and adjusts breathing apparatus. Monitors rate of flow. Reports findings to Registered Nurse.
• Sets up cardiac monitoring devices according to procedure. Assists with cardiac monitoring, runs 12 lead electrocardiogram (EKG). Reports findings to Registered Nurse.
• Utilizes side rails, restraints and assistive devices when available and necessary.
• Records selected treatments and procedures for which she/he is responsible.
• Maintains patient and family confidentiality according to established hospital standards.
• Serves as an active patient/family advocate.
• Supports and reinforces teaching done by the Registered Nurse.
• Performs other duties within scope of care as assigned.
• Responsible for emergency and safety conduct:
• Identifies cardiopulmonary arrest and initiates CPR.
• Demonstrates adherence to universal precautions, safety programs and other infection control measures.
• Reviews fire, disaster and infection control in manual.
• Demonstrates ability to perform responsibilities in emergency/code situations.
• Reports unsafe situations to the Registered Nurse or to the Clinical Manager.
• Lifts correctly to avoid harm to self. Utilizes assistive devices when available.
• Maintains an environment conducive to patient comfort and safety.
• Exercises proper care in the use of equipment and reports need to repair to the appropriate person.
• Utilizes side rails and restraints in accordance with nursing procedure and policy of Rhode Island Hospital.
• Adheres to fall precaution protocol.
• Adheres to constant observation protocols as assigned.
• Responsible for completion of clerical skills needed for efficient patient flow:
• Exhibits appropriate use of medical terms and abbreviations.
• Organizes, prioritizes workload based on patient, unit/clinic needs.
• Copies charts for admission and disassembles charts for discharge according to hospital guidelines. Files reports in charts accurately and maintains medical record. Faxes chart documents for admitted patients to appropriate unit.
• Answers phones and intercom, using phone and intercom etiquette, and notifies appropriate staff.
• Utilizes hospital computer systems accurately, to execute orders, retrieve data and generate reports. Reports computer and equipment malfunctions to the help desk.
• Accurately uses all existing computer systems (Invision, LifeLinks, MedHost, Bed Board, MAK MAR, Hospital Capacity System (HCS) and/or any new systems necessary to carry out job duties.
• Arranges for necessary equipment delivery as needed.
• Follows up on diagnostic tests ordered and documents booking in the computer under Date/Time Scheduled Tests including any required preparations and holds trays or makes NPO accordingly.
• Orders stationary and office supplies as appropriate. Maintains and stocks the A-Z file.
• Faxes completed Authorization for Use of Protected Health Information form to other health care providers; receives faxed information and files in the patient's record. Faxes other forms as needed.
• Takes responsibility for educational updates by attending education sessions and accessing the Net Learning website. Meets and maintains competencies measured by annual mandatory competency check and mandatory/safety education.
• Reports unsafe situations to the Registered Nurse or to the Clinical Manager.
• Promotes safety on the unit.
• Adheres to established RIH/Unit standards, policies and procedures (absenteeism, tardiness, badging, mandatory education, fire, safety, infection control and credentialing, HIPAA, and confidentiality guidelines).
• Pages physicians and others via the hospit