ED Patient Access Lead – Registration & Scheduling Expert

St. Luke's Health System; Twin Falls (ID); On-site; USD 55,000 - 75,000; Full time

Job summary

St. Luke's Health System in Twin Falls, Idaho, is seeking an Emergency Department Patient Access Specialist Lead to oversee patient registration, scheduling, insurance verifications, and preauthorization processes while mentoring teammates and ensuring a high level of patient service.

This role supports a positive, collaborative culture and requires strong communication skills, with Thursday–Saturday, 7:30pm–6:00am shift coverage and a commitment to delivering an exceptional patient experience.

Qualifications

• Education: High School Diploma or equivalent.
• Experience: 3 years relevant experience.

Responsibilities

• Register and schedule patients.
• Discuss financial options and explain insurance coverage, including authorizations and estimates.
• Use a variety of technologies to support departmental workflows.
• Serve as a role model, mentor, trainer and resource to coworkers.
• Other duties as assigned.

Education

High School Diploma or equivalent

Job description

St. Luke's Health System in Twin Falls, Idaho, is seeking an Emergency Department Patient Access Specialist Lead to oversee patient registration, scheduling, insurance verifications, and preauthorization processes while mentoring teammates and ensuring a high level of patient service.

This role supports a positive, collaborative culture and requires strong communication skills, with Thursday–Saturday, 7:30pm–6:00am shift coverage and a commitment to delivering an exceptional patient experience.