ED Observation Assistant, Pediatric Emergency Department, 24 Hours, Days

UMass Memorial Health Care; Worcester (MA); On-site; USD 40,000 - 52,000; Part time

Job summary

An established health system is seeking an ED Observation Assistant to join their Pediatric Emergency Department. This role involves providing constant observation for high-risk patients, ensuring their safety, and assisting with daily activities. The ideal candidate will possess strong communication skills and the ability to remain calm in stressful situations. Join a dedicated team focused on exceptional patient care and make a meaningful impact in the lives of patients and their families. This position offers flexible scheduling and opportunities for professional growth within a supportive environment.

Qualifications

• Must complete de-escalation training and Basic Life Support certification.
• Ability to assist in the physical restraint of disturbed patients.

Responsibilities

• Provides constant observation and safety checks for high-risk patients.
• Assists patients with daily activities and monitors their well-being.

Skills

Communication Skills

De-escalation Techniques

Patient Care

Education

High School Graduate or equivalent

Job description

ED Observation Assistant, Pediatric Emergency Department, 24 Hours, Days

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ED Observation Assistant, Pediatric Emergency Department, 24 Hours, Days

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Exemption Status

Non-Exempt

Schedule Details

Holidays - Every Other Holiday, Monday through Friday, Weekends - Every Other Weekend

Scheduled Hours

7:00am - 3:30pm

Shift

1 - Day Shift, 8 Hours (United States of America)

Hours

24

Cost Center

10020 - 2341 Emergency Room Pediatrics

Union

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Participates as a member of the Emergency Department staff to assist with ensuring the safety of specific patients. Provides constant observation or 15 minute safety checks for those patients who have been determined to be at risk for potential injury to self or others. Performs other support duties as described below.

Major Responsibilities

• Provides constant observation of high risk patients as assigned by the Emergency Department Resource Nurse.
• Assists the patient to get undressed, removes items that could injure the patient or staff, secures belongings.
• Monitors the patient’s and conducts patient safety checks every 15 minutes for an assigned group of patients.
• Escorts and supervises patients in the bathroom depending on level of care, under the direction of the RN, assists patients with meals and comforts and de-escalates patients by using sensory techniques and distraction techniques as needed.
• Attempts to prevent unsafe patient movement and actions.
  
  

License/Certification/Education

Position Qualifications:

Required

• High School Graduate or equivalent.
• Must be able to complete de-escalation training as well as a certification program for Basic Life Support or Heartsaver course and receive appropriate certification.
  
  

Experience/Skills

Required:

• Communication Skills: Ability to read, write, speak effectively in English and have good interpersonal skills, required.
• Demonstrates the ability to remain calm when under stress or in emergency situations.
• Must be able to assist in the physical restraint of disturbed patients.
  
  

Preferred

• Previous experience in patient care, mental health/intellectual disabilities, teaching/child care/special needs students or public safety preferred.
  
  

Shift Details

• 24 hours per week; 7:00am - 3:30pm
• Includes rotating every other weekend and every other holiday
  
  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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