ED Assistant Clinical Manager

Hugh Chatham Health; Chicago (IL); On-site; USD 61,000 - 91,000; Full time

Benefits offered by this job

Health and welfare benefits

Paid Time Off

Educational Assistance Program

Retirement plan with employer match

Job summary

Advocate Health in Chicago's Advocate Trinity Hospital Emergency Department seeks a Charge Nurse to support PCC leadership with day-to-day operations and ensure high-quality, cost-effective patient care. This full-time role requires strong staffing coordination and collaboration with physicians and staff.

You will oversee patient assignments, monitor census and acuity, and uphold regulatory standards while promoting patient safety and performance improvement initiatives.

Qualifications

• Typically requires 3 years’ experience in the specialty area.
• Current RN license; CPR certification.
• Ability to serve as charge/schedule coordinator and lead staffing.

Responsibilities

• Serves as Charge Nurse, assigns patient and non-patient care.
• Maintains staffing requirements per policies and patient volume.
• Collaborates with physicians and management to ensure quality care and patient satisfaction.
• Ensures compliance with regulatory standards and safety initiatives.
• Promotes performance improvement and staff development.

Skills

Charge nurse

Staffing coordination

Interprofessional collaboration

Patient safety

Education

Registered Nurse license (RN)

Tools

Lawson

Job description

Department

36102 Advocate Trinity Hospital - Emergency Department

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

Full-time

Pay Range

$44.15 - $66.25

Primary Purpose

Assist PCC leadership with day to day operation to ensure high quality and cost effective patient care

Major Responsibilities

Serves in the role of Charge Nurse. Assigns patient and non-patient care in a safe, effective manner

• Maintains staffing requirements in accordance with established policies, patient volume


• Collaborates with physicians, management and other healthcare professionals to assure the deliver of quality care and high patient satisfaction


• Contributes to achieving system, site and unit goals by prioritizing duties and responsibilities


• Assures accurate reporting of census, acuity and staffing at predetermined times


• Assures that Point of Care Testing/Code Carts/Code Boxes are accounted for


• Assures appropriate supplies are available to staff via Lawson


• Monitors/Edits Report Express Reports in a timely manner


• Ensures compliance with all regulatory agency standards, i.e., federal, state, city, Accrediting Organization, IDPH and all hospital policies and procedures.


• Promotes patient safety by reporting of issues through established channels and participating as requested in safety initiatives


• Practices the principles of Performance Improvement in order to contribute to positive patient outcomes


• Responds to issues/concerns of patients and families in a timely manner. Refers complex issues to management


• Demonstrates positive support and participation in unit base performance improve plan, indicators and outcomes


• Make recommendations for improvement. Contributes to achieving system, site and unit goals

Assists in the Performance Improvement Process

• Demonstrates and maintains a current knowledge of Mission, Philosophy, Policies and Procedures


• Serves as a clinical resource to staff


• Collaborates with members of the health care team to facilitate the Care Management process


• Serves as a role model for “Service First” in practice and facilitation of staff adherence to Service First courtesy standards and scripts

Facilitates Service Recovery

• Takes initiative with problem resolution and conflict management when presented with issues/concerns


• Participates with PCC leadership to provide positive work environment for staff in terms of growth and development and job satisfaction


• Refers major rule violations/work performance issues to management utilizing the established chain of command.


• Assists with data collection/tracking for education/in-service of assigned staff.


• Assists with the development of staff competencies and skills checklists.


• Facilitates staff attendance at in-services by providing appropriate coverage of unit.


• Practices positive coaching/mentoring skills to foster staff growth and development.


• Conducts timely and objective performance pathways for assigned staff subject to review with management prior to presentation to staff


• Assesses educational needs of the staff and facilitates education opportunities. Coordinates orientation of new staff in conjunction with the MCO and APN


• Assists individuals with identifying professional goals and provides opportunities to achieve these goals


• Addresses staff concerning matters involving minor performance variances and minor disciplinary counseling


• Consults with management if written disciplinary action is warranted

Responsible for personal/professional growth and development

• Keeps abreast of current standards of care via literature, educational events, internal and external resources and networking


• Proactively seek out education as opportunities. Earn 10 continuing education hours annually. 8 of the 10 continuing education hours must be Pediatric specific.


• Participates in activities to enhance professional growth by involvement in professional organization and continuing education.


• Maintains clinical expertise in pediatrics. Serves as a resource and role model for clinical care.


• Serves on various unit and hospital committees to increase knowledge and networking skills

Licensure

Nurse, Registered (RN)

Education/Experience Required

Typically requires 3 years’ experience in specialty area and may require specialty-focused continuing education and/or certifications based upon department discretion.

Knowledge, Skills & Abilities Required

• Ability to assume charge/schedule coordinator role


• Ability to communicate effectively and work cohesively with a diverse work group


• Skills specific to each unit's specialty


• CPR Illinois Licensed Professional Registered Nurse Certification relative to specialty area, if applicable.

Physical Requirements And Working Conditions

• Ability to travel locally


• Ability to work within stressful conditions and difficult situations


• Resilient and flexible in changing environment


• May be exposed to hazardous material and threatening diseases


• Ability to cooperate and work well with others


• Ability to make sound and timely decisions


• Ability to perform lifting and bending


• Demonstrates the ability to recognize the needs of behaviors of variety of age groups of patients treated i.e. understands child development, normal patterns of adolescent behavior.


• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.


• Ability to function in a fast-paced environment with established time constraints.


• If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.


• This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training


• Premium pay such as shift, on call, and more based on a teammate's job


• Incentive pay for select positions


• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs


• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability


• Flexible Spending Accounts for eligible health care and dependent care expenses


• Family benefits such as adoption assistance and paid parental leave


• Defined contribution retirement plans with employer match and other financial wellness programs


• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.