ECommerce Quality Engineer II

Signet Jewelers Limited; Akron (OH); Híbrido; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Signet Jewelers is hiring an Ecommerce Quality Engineer II to own and enhance quality across our online storefronts. You will design and execute comprehensive test plans for web and mobile experiences, validating customer journeys from search to checkout.

The role emphasizes risk-based testing, automation, and collaboration with product teams to ensure high-quality releases. You will develop automated tests for UI and APIs using Selenium, Cypress, Playwright, and REST Assured, integrate tests

Formación

• 5+ years of experience in software quality engineering, test automation, or a related discipline.
• Hands-on experience testing e-commerce or other customer-facing web and mobile applications.
• Strong knowledge of functional, integration, regression, exploratory, and end-to-end testing practices.
• Experience with SQL, Git, CI pipelines, defect management, and Agile delivery practices.
• Knowledge with UI and API automation using tools such as Selenium, Cypress, Playwright, Postman, or REST Assured.
• Knowledge of Java, JavaScript/TypeScript, Python, or another automation-focused programming language.

Responsabilidades

• Own Ecommerce Quality & Test Execution.
• Develop and execute functional, integration, regression, exploratory, and end-to-end tests for ecommerce web and mobile experiences.
• Validate customer journeys including search, product detail, cart, promotions, checkout, payment, order confirmation, and account management.
• Translate business requirements, designs, and acceptance criteria into risk-based test scenarios and traceable test cases.
• Identify, document, prioritize, and verify defects while communicating product-quality risks clearly.
• Build Test Automation & Technical Validation.
• Develop and maintain automated tests for user interfaces, APIs, and critical ecommerce workflows using modern open-source frameworks.
• Integrate automated tests into CI pipelines and analyze failures to provide timely, actionable feedback.

Conocimientos

Quality engineering

Test automation

E-commerce testing

SQL

CI pipelines

Agile delivery

UI automation

Herramientas

Selenium

Cypress

Playwright

Postman

REST Assured

Descripción del empleo

We have many opportunities available on our other career site pages.

Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

ECommerce Quality Engineer II

Location: Dallas, TX or Akron, OH (Hybrid)

Key Responsibilities

• Own Ecommerce Quality & Test Execution
• Develop and execute functional, integration, regression, exploratory, and end-to-end tests for ecommerce web and mobile experiences.
• Validate customer journeys including search, product detail, cart, promotions, checkout, payment, order confirmation, and account management.
• Translate business requirements, designs, and acceptance criteria into risk-based test scenarios and traceable test cases.
• Identify, document, prioritize, and verify defects while communicating product-quality risks clearly.
• Build Test Automation & Technical Validation
• Develop and maintain automated tests for user interfaces, APIs, and critical ecommerce workflows using modern open-source frameworks.
• Integrate automated tests into CI pipelines and analyze failures to provide timely, actionable feedback.
• Perform API validation using REST clients and automation libraries, including request, response, schema, and negative-path testing.
• Use SQL, logs, browser developer tools, and service diagnostics to validate data and troubleshoot issues across systems.
• Platform Quality & Release Readiness
• Validate integrations among storefront, product, inventory, pricing, promotions, payment, fulfillment, and order-management services.
• Assess cross-browser, responsive, accessibility, and basic performance behavior for customer-facing experiences.
• Support release-readiness assessments by reporting test progress, coverage, defects, dependencies, and residual risk.
• Monitor production and lower-environment signals to identify quality issues and improve regression coverage.
• Test Data, Environments & Risk Management
• Prepare and maintain reusable test data for customer, product, inventory, promotion, payment, and order scenarios.
• Confirm test environments and dependent services are ready, stable, and correctly configured before execution.
• Protect sensitive data and follow established security, privacy, and compliance practices throughout testing.
• Cross-Team Collaboration
• Partner with product managers, developers, designers, architects, operations, and other quality engineers throughout delivery.
• Participate in refinement, design reviews, sprint planning, defect triage, demos, and retrospectives.
• Share testing knowledge, review automation contributions, and support consistent quality practices across the team.
• Documentation & Continuous Improvement
• Maintain test plans, test cases, automation documentation, execution evidence, and quality reports.
• Track defects, enhancements, and quality metrics through Jira and document reusable knowledge in Confluence.
• Recommend improvements that reduce repetitive testing, shorten feedback cycles, and prevent escaped defects.

Required Qualifications

• 5+ years of experience in software quality engineering, test automation, or a related discipline.
• Hands-on experience testing e-commerce or other customer-facing web and mobile applications.
• Strong knowledge of functional, integration, regression, exploratory, and end-to-end testing practices.
• Experience with SQL, Git, CI pipelines, defect management, and Agile delivery practices.
• Knowledge with UI and API automation using tools such as Selenium, Cypress, Playwright, Postman, or REST Assured.
• knowledge of Java, JavaScript/TypeScript, Python, or another automation-focused programming language.

Preferred Qualifications

• Experience in retail or ecommerce domains, including product, pricing, promotion, cart, checkout, payment, or order workflows.
• Familiarity with platforms such as SAP Commerce/Hybris, Sterling Order Management, PIM, payment gateways, or content-management systems.
• Experience validating microservices, event-driven integrations, and cloud-hosted applications.
• Knowledge of accessibility, performance, security, or mobile testing practices.
• Experience with observability tools, service virtualization, test-data management, or cross-browser testing platforms.

Signet Jewelers is a people-first company. This core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. We're ONE Company, proud of our rich heritage, international presence, diversity, inclusion and equity we're inspiring inside.

We are Great Place to Work-Certified™ operating under the iconic brands: Kay Jewelers, Zales, Jared Jewelry, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda and James Allen.