eCommerce Fulfillment Optimization Intern

Adusa; Quincy (MA); Hybrid; USD 28,000 - 52,000; Full time

Job summary

Ahold Delhaize USA offers a paid internship within its ADUSA organization, focusing on industrial engineering, data analytics, and leadership development. You will work on projects that drive business results while gaining mentorship and exposure to executive leaders.

The program emphasizes diversity, innovation, and leadership across a hybrid in-office and remote setup. Applicants must be authorized to work in the United States, with a May–August 2027 internship window.

Qualifications

• Pursuing a degree in a related field (Industrial Engineering, Supply Chain, OR, Data Analytics, CS).
• Strong analytical and problem-solving abilities with data interpretation.
• Proficiency in Excel and experience analyzing data sets.

Responsibilities

• Support ADUSA's facility batching initiative by validating testing results and gathering feedback.
• Contribute to optimization of e-commerce fulfillment processes and data-driven decision making.

Skills

Analytical skills

Excel proficiency

SQL

Python

Data visualization

Communication

Detail oriented

Testing

Education

Industrial Engineering

Supply Chain Management

Operations Research

Data Analytics

Computer Science

Tools

Power BI

Tableau

Job description

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Overview

A great career opportunity

Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services companies, Retail Business Services, Peapod Digital Labs and ADUSA Supply Chain. When considered together, the local brands of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, operating more than 2,000 stores and distribution centers across more than 20 states and serving millions of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA company team includes just over 100 associates across all East Coast office locations.

Internship Overview

Get an insider view of the fast-changing grocery retail industry while developing relevant business, technical and leadership skills geared towards enhancing your career. This paid Internship experience is an opportunity to help drive business results in an environment designed to promote and reward diversity, innovation and leadership. Our mission is to create impactful early talent programs that provide cohorts with meaningful project work, learning and development sessions, and mentorship opportunities.

Applicants must be currently authorized to work in the United States on a full-time basis and be available from May 24, 2027, through August 13, 2027. We have a hybrid work environment that requires a minimum of three days a week in the office. Transcripts may be requested at a future date.

• Approximate 12-week Internship session with competitive pay
• Impactful project work to develop your skills/knowledge
• Career assistance & mentoring in obtaining full-time positions within ADUSA
• Leadership speaker sessions and development activities
• One-on-one mentoring in your area of interest
• Involvement in group community service events
• Networking and professional engagement opportunities
• Access to online career development tools and resources
• Opportunity to present project work to company leaders and gain executive visibility

Responsibilities

• Facility Strategy and Solutions is ADUSA's center of excellence for e-commerce fulfillment, helping our local brands deliver best-in-class operational performance. Through data-driven planning and optimization of service levels, productivity, and capacity, we enable scalable growth across the rapidly expanding online grocery business.
• This role will support our dynamic batching initiative, which transforms incoming e-commerce orders into optimized shopping batches that balance operational efficiency with customer urgency. The intern will be responsible for conducting validation testing, gathering associate feedback, and providing recommendations to enhance batching algorithms and overall performance.

Requirements

• Currently pursuing a degree in Industrial Engineering, Supply Chain Management, Operations Research, Data Analytics, Computer Science, or a related field.
• Strong analytical and problem‑solving skills with the ability to interpret data and identify trends or improvement opportunities.
• Proficiency in Microsoft Excel and experience working with data sets to perform analysis and validation.
• Effective communication skills, with the ability to gather feedback from associates and present findings and recommendations clearly.
• Detail‑oriented and organized, with the ability to manage testing activities, document results, and support continuous improvement initiatives.
• Reliable transportation is required to support weekly visits to the assigned store.

Preferred Qualifications

• Experience with SQL, Python, or data visualization tools (Power BI, Tableau).
• Coursework or experience in optimization, simulation, or operations research.
• Familiarity with e-commerce, retail operations, or supply chain processes.
• Experience conducting testing, quality assurance, or process improvement projects.

Individual cohort pay rates vary based on location, academic year, and position.

Non-Tech Roles

• ME/NC/PA/SC Salary Range: $18.10 - $34.20
• IL/MA/MD Salary Range: $20.00 - $37.80