eCommerce Associate (full-time)

Goodwill Industries of Central Illinois; Peoria (IL); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Employee discount

Life insurance

Retirement options

Job summary

Goodwill Industries of Central Illinois is seeking a Product Associate in Peoria, IL to photograph, list, and sort merchandise for ShopGoodwill. The role is full-time with an hourly rate of $16.00 and requires maintaining accurate product descriptions and high quality listings.

The position emphasizes a production- and safety-focused environment with quotas, teamwork, and a culture valuing growth and mutual respect. Minimum age is 18 with physical requirements listed in the notice.

Qualifications

• Attends to details and pursues quality in accomplishing tasks including safety awareness.
• Recognizes risks and follows safety protocols while performing duties.
• Demonstrates professionalism, punctuality, and the ability to work with minimal supervision.
• Able to communicate effectively in writing and verbally with team members and customers.

Responsibilities

• Photographs merchandise and ensures accurate representation of products.
• List merchandise on ShopGoodwill.com with accurate descriptions and keywords.
• Sort products, assess accuracy of titles, and organize information for listing.
• Maintain a safe, clean, and orderly work area and meet hourly production quotas.
• Cross-train in other areas to support department goals.

Skills

Attention to Detail

Safety Awareness

Strong Work Ethic

Communication Skills

Teamwork

Tools

G Suite

MS Office

Job description

We are looking primarily for people to do the sorting duties below

Position Status: Full-Time

Hourly Rate: $16.00

Location/Address: 2319 E War Memorial Dr., Peoria, IL 61614

ShopGoodwill.com is the first e-commerce platform created, owned, and operated by a nonprofit organization. Today, more than 130 Goodwill organizations from around the United States and Canada list and auction unique items on the site, including art, antiques, collectibles, apparel, jewelry, electronics and more. Shopgoodwill.com provides an engaging online shopping destination to further Goodwill’s mission of helping people who face barriers to find jobs.

The Product Associate assists the management team in reaching the operational goals of the site by photographing merchandise, listing merchandise, and sorting product. The environment is production- and safety-focused with a culture that values mutual respect, support, growth, positive team spirit, and family. All positions have hourly quotas to reach.

Example duties and activities:

Effectively prepares and arranges the product for the photos. Accurately represents products in photographs.

Utilizes Android Smartphones to capture images.

Follows all process instructions accurately for taking specific merchandise photos.

Maintains a safe and orderly work area.

Meets and surpasses hourly production quotas.

Cross-trains in other areas to build skill base and value within the department.

Navigates the Internet to research products. Reviews information.

Creates product descriptions to post with photo images and proofreads work. Corrects mistakes and updates information.

Posts products on the ClickGoodwill website, ensuring accuracy in product descriptions, as well as grammar and spelling.

Follows all process instructions accurately for writing merchandise descriptions.

Maintains a safe and orderly work area.

Meets and surpasses hourly production quotas.

Cross-trains in other areas to build skill base and value within the department.

Sort Product:

Navigate the Internet to research product accuracy

Assesses the accuracy of titles, checks for relevant keywords, and organizes them in a readable, logical order, ensuring correct spelling.

Follows all process instructions accurately to assess quality and acceptability.

Maintains a safe and orderly work area.

Meets and surpasses hourly production quotas.

Cross-trains in other areas to build skill base and value within the department.

Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.

Industry Expertise - Has worked in a fast-paced/production-oriented environment with a focus on process, safety, and quality. Is adept at reaching and surpassing quantity/quality quotas.

Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.

Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.

Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness.

Informed Decision-Making - Identifies and comprehends issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences.

Mathematical Aptitude - Adds and subtracts two-digit numbers and multiplies and divides with 10s and 100s. Is able to perform these operations using units of American money and weight measurement, volume, and distance.

Technical Knowledge - Has solid knowledge of G Suite, MS Office, and internet navigation.

Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.

Continuous Learning - Takes initiative in stimulating and enhancing personal knowledge, skills, and abilities. Remains open and willing to receive and apply feedback to continually improve and advance one’s skills.

Safety Awareness - Recognizes the risks in activities, applies the right measures to control and manage those risks, and ensures all safety protocols are followed.

Strong Work Ethic - Demonstrates a high degree of professionalism, has a drive to succeed at any task, produces consistent and high-quality work, is organized and timely, values good attendance and punctuality, and is able to work with minimal supervision.

Preferred Competencies - to be considered for specific roles

• Customer Focus - Has the ability to see, comprehend and relate with customers; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.

Other Requirements: Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.

Required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl to manage repetitive movement.

Regularly lift and/or move up to 50 pounds.

Can manage prolonged periods of sitting and working on a computer or handheld scanner. Some exposure to moderate noise and temperature variations and working with constant overhead fluorescent lighting.

Visual Acuity - Has close, distance, peripheral, color vision abilities, depth perception, and is able to adjust focus.

Minimum of 18 years of age

Benefits:

Continuing education and leadership development as well as tuition reimbursement

Paid time off (PTO) and paid holidays

Company provided life insurance

Nationally recognized preventive health and wellness program

Section 125 pretax health spending account, dependent care spending account and premiums

Retirement options with partial company match %

Employee discount (Goodwill retail and additional external services)

Mental health services with up to 15 free counseling sessions for you and any family members

Free nurse health coaching services on site

Mission and Values: click here (for IN) and here (for IL)

Goodwill is an EEO Employer/Vet/Disabled employer

Retail1

Goodwill Industries of Central Illinois

Supporting individuals and families who are working to better their lives.

Goodwill Industries of Central Illinois sells donated goods to fund free programs that support individuals and families in the region, fostering community development and job training.

Retail

Company size 201–500 employees

Company type Nonprofit Founded 1934

Momentum

Team growth

Momentum

Team growth

6% in 12 mo

107 employees on LinkedIn

Jan 23 Jan 26

Footprint

Where they work

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Company Goodwill Industries of Central Illinois