eCommerce Associate (full-time)

Goodwill of Central Illinois

Peoria (IL)

On-site

USD 18,000 - 26,000

Full time

7 days ago

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Benefits offered by this job

Continuing education and leadership开发

Tuition reimbursement

PTO and paid holidays

Company provided life insurance

Wellness program

Section 125 pretax health spending/de,

Retirement options with company match

Employee discount

Mental health services with counseling

On-site nurse health coaching

Job summary

Goodwill of Central Illinois is seeking a Product Associate in Peoria to photograph, list, and sort merchandise for ShopGoodwill. The role emphasizes accuracy, safety, and meeting hourly quotas while supporting the management team to achieve site-wide goals.

The position involves using smartphones to capture images, writing descriptions, and posting items online with careful attention to grammar and keyword relevance. Teamwork and continuous learning are valued.

Qualifications

Minimum of 18 years of age
Fast-paced/production-oriented environment experience
Adherence to safety protocols and process instructions
Ability to research products and ensure accuracy
Maintains a safe and orderly work area
Meets and surpasses hourly production quotas
Team collaboration and contribution to outputs of others
Ethical conduct including confidentiality and proper procedures
Strong attention to detail and quality in tasks
Effective decision-making using data and available facts

Responsibilities

Prepare and arrange products for photos and accurately represent them in images.
Use Android smartphones to capture images and follow process instructions for merchandise photos.
Maintain a safe and orderly work area and meet hourly quotas.
Cross-train in other areas to build skill base and value within the department.
Research products online to verify accuracy of information and descriptions.
Write product descriptions and post on ClickGoodwill with accurate grammar and spelling.
Post products on ClickGoodwill ensuring accuracy in descriptions and descriptions' grammar.
Write merchandise descriptions following process instructions for photos and listings.
Navigate the Internet to research product accuracy and assess title quality and keyword relevance.
Sort product by researching and assessing accuracy of titles and organizing them in a readable order.
Ensure quality and acceptability per process instructions and maintain safety and order.
Cross-train in other areas to build skill base and value within the department.
Maintain knowledge of company values and confidentiality in procedures.
Follow safety protocols and maintain a safe workspace.
Meet and surpass hourly production quotas.

Skills

Attention to Detail

Teamwork

Strong Work Ethic

Communication Skills

Safety Awareness

Informed Decision-Making

Mathematical Aptitude

Technical Knowledge

Tools

G Suite

MS Office

Job description

\*\*We are looking primarily for people to do the sorting duties below\*\*

Position Status: Full-Time

Hourly Rate: $16.00

Location/Address: 2319 E War Memorial Dr., Peoria, IL 61614

ShopGoodwill.com is the first e-commerce platform created, owned, and operated by a nonprofit organization. Today, more than 130 Goodwill organizations from around the United States and Canada list and auction unique items on the site, including art, antiques, collectibles, apparel, jewelry, electronics and more. Shopgoodwill.com provides an engaging online shopping destination to further Goodwill’s mission of helping people who face barriers to find jobs.

The Product Associate assists the management team in reaching the operational goals of the site by photographing merchandise, listing merchandise, and sorting product. The environment is production- and safety-focused with a culture that values mutual respect, support, growth, positive team spirit, and family. All positions have hourly quotas to reach.

Example duties and activities:

Effectively prepares and arranges the product for the photos. Accurately represents products in photographs.

Utilizes Android Smartphones to capture images.

Follows all process instructions accurately for taking specific merchandise photos.

Maintains a safe and orderly work area.

Meets and surpasses hourly production quotas.

Cross-trains in other areas to build skill base and value within the department.

Navigates the Internet to research products. Reviews information.

Creates product descriptions to post with photo images and proofreads work. Corrects mistakes and updates information.

Posts products on the ClickGoodwill website, ensuring accuracy in product descriptions, as well as grammar and spelling.

Follows all process instructions accurately for writing merchandise descriptions.

Maintains a safe and orderly work area.

Meets and surpasses hourly production quotas.

Cross-trains in other areas to build skill base and value within the department.

Sort Product:

Navigate the Internet to research product accuracy

Assess the accuracy of titles, checks for relevant keywords, and organizes them in a readable, logical order, ensuring correct spelling.

Follows all process instructions accurately to assess quality and acceptability.

Maintains a safe and orderly work area.

Meets and surpasses hourly production quotas.

Cross-trains in other areas to build skill base and value within the department.

Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.

Industry Expertise - Has worked in a fast-paced/production-oriented environment with a focus on process, safety, and quality. Is adept at reaching and surpassing quantity/quality quotas.

Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.

Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.

Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness.

Informed Decision-Making - Identifies and comprehends issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences.

Mathematical Aptitude - Adds and subtracts two-digit numbers and multiplies and divides with 10s and 100s. Is able to perform these operations using units of American money and weight measurement, volume, and distance.

Technical Knowledge - Has solid knowledge of G Suite, MS Office, and internet navigation.

Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.

Continuous Learning - Takes initiative in stimulating and enhancing personal knowledge, skills, and abilities. Remains open and willing to receive and apply feedback to continually improve and advance one’s skills.

Safety Awareness - Recognizes the risks in activities, applies the right measures to control and manage those risks, and ensures all safety protocols are followed.

Strong Work Ethic - Demonstrates a high degree of professionalism, has a drive to succeed at any task, produces consistent and high-quality work, is organized and timely, values good attendance and punctuality, and is able to work with minimal supervision.