eCommerce Associate

tsainternal; Cicero (IL); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Competitive pension plan

403(b) retirement savings plan

Voluntary life insurance options

Paid time off

Job summary

The Salvation Army in Cicero, IL is seeking an eCommerce Associate to curate and process merchandise for online platforms, including product photography and listing creation on eBay and other sites.

This full-time role involves handling inquiries, processing orders, authenticating designer items, and maintaining inventory in a mixed office/warehouse setting; physical demands up to 50 lbs; schedule Mon-Fri 8am-4:30pm, with occasional weekends.

Qualifications

• High School Diploma or GED
• Strong English communication skills (written and verbal)
• Basic computer proficiency with willingness to learn new systems
• Attention to detail and quality focus
• Ability to work collaboratively in a team environment
• Physical capability to handle merchandise (up to 50 lbs regularly)

Responsibilities

• Curate and process high-quality merchandise for online platforms
• Capture professional product photography using studio equipment
• Create detailed, engaging product listings on eBay and other platforms
• Handle customer inquiries with care and professionalism
• Process orders and ensure optimal packaging for shipping
• Participate in authentication processes for designer items
• Maintain organized workspace and inventory systems
• Contribute to meeting department productivity goals

Job description

eCommerce Associate Position

The Salvation Army - Making a Difference in Your Community

Cicero, IL

Pay Rate: $17/Hour

Status: Full Time, 40 Hours/Week

Schedule: Monday-Friday 8am-4:30pm with occasional weekends and holidays

About Us

The Salvation Army is an international movement and evangelical part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Through our eCommerce operations, we extend our reach to serve more communities while supporting our vital community programs.

Position Overview

Join our dynamic eCommerce team as a General eCommerce Associate, where you'll play a crucial role in our online retail operations. This position offers an exciting blend of digital commerce, product curation, and mission-driven work that directly supports our community programs.

What You'll Do

• Curate and process high-quality merchandise for our online platforms
• Capture professional product photography using studio equipment
• Create detailed, engaging product listings on eBay and other platforms
• Handle customer inquiries with care and professionalism
• Process orders and ensure optimal packaging for shipping
• Participate in authentication processes for designer items
• Maintain organized workspace and inventory systems
• Contribute to meeting department productivity goals

What You'll Need

Required Qualifications:

• High School Diploma or GED
• Strong English communication skills (written and verbal)
• Basic computer proficiency with willingness to learn new systems
• Attention to detail and quality focus
• Ability to work collaboratively in a team environment
• Physical capability to handle merchandise (up to 50 lbs regularly)

Preferred Experience:

• Previous eCommerce or retail experience (eBay, Amazon)
• Experience with photography and basic photo editing
• Familiarity with Microsoft Office Suite
• Background in social service or faith-based organizations

Physical Requirements

• Ability to stand for extended periods
• Capability to lift up to 50 lbs regularly (occasionally up to 100 lbs)
• Manual dexterity for packaging and handling merchandise
• Visual acuity for detailed photography and product inspection

What We Offer

Comprehensive Benefits Package:

• Competitive pension plan
• 403(b) retirement savings plan (immediate eligibility)
• Voluntary life insurance options
• Generous paid time off:
  • Vacation days (accrual starts immediately)
  • Sick leave with discretionary days
  • Personal days and floating holidays
  • Paid holidays with immediate eligibility

Professional Growth

• Comprehensive systems training
• Ongoing professional development opportunities
• Supportive team environment

Work Environment

• Mixed office and warehouse setting
• Temperature-controlled environment
• Modern equipment and systems
• Collaborative team atmosphere

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.