ECOI East-Optician

Kids for the Future; Des Moines (IA); On-site; USD 48,712,000 - 54,443,000; Full time

Job summary

Elevate Eyecare is seeking a skilled Optician to join our Des Moines clinic. You will provide expert eyewear consultations, guide patients in choosing frames, and educate on lens options and coatings.

Collaborating with optometrists and front desk staff, you will ensure top-tier patient experiences, perform adjustments, and assist with orders. A strong customer focus and teamwork are essential for success in this role.

Qualifications

• High school diploma or equivalent is required; optician experience is a plus.
• Exceptional interpersonal and communication skills are essential.
• Detail-oriented with strong organizational abilities.
• Ability to collaborate effectively in a team environment.

Responsibilities

• Provide personalized eyewear consultations and educate patients on frame options, lenses, and coatings.
• Guide patients in selecting frames that suit lifestyle, facial features, and preferences.
• Collaborate with optometrists and technicians to align lens recommendations with prescriptions.
• Perform minor adjustments and repairs to ensure comfort and proper fit of eyewear.
• Assist patients with placing orders and help manage inventory of frames and lenses.

Skills

Interpersonal skills

Communication

Attention to detail

Teamwork

Education

High school diploma or equivalent

Optician experience (a plus)

Job description

• Location 2574 Hubbell Ave, Suite 111,Des Moines, IA, 50317,United States
• Base Pay $17.00 - $19.00 / Hour
• Employee Type Full-Time Non-Exempt

We are seeking a highly skilled and customer-focused Optician to join our dynamic team committed to providing exceptional eye care services. As a vital member of our clinic, you will play a crucial role in enhancing the overall patient experience through expert guidance in frame selection, lens options, and eyewear customization. Collaboration and teamwork with colleagues, including optometrists, front desk staff, and fellow team members, are central to our clinic's success.

Responsibilities:

Eyewear Consultation and Selection:

• Provide personalized eyewear consultations, considering patients' style preferences, facial features, and lifestyle.
• Guide patients in selecting frames that complement their individual needs and preferences.
• Educate patients on lens options, coatings, and enhancements, ensuring they make informed decisions about their eyewear.
• Collaborate with optometrists to align lens recommendations with patient prescriptions and visual needs.
• Conduct frame adjustments to ensure optimal comfort and fit.
• Perform minor repairs and adjustments, contributing to customer satisfaction and loyalty.
• Assist patients in placing orders for eyewear, including lenses and frames.
• Collaborate with the team to manage inventory, ensuring a well-stocked selection of frames and lenses.
• Provide support for contact lens fittings and instructions, coordinating with optometrists for seamless integration into patient care plans.
• Cultivate a positive and customer-friendly atmosphere, ensuring a high level of satisfaction among patients.
• Address patient concerns with empathy and professionalism, contributing to a positive overall experience.

Team Collaboration and Growth:

• Work closely with fellow team members, including optometrists, optometric technicians, and the front desk staff, fostering a collaborative clinic environment.
• Communicate effectively to ensure the seamless delivery of patient care services.
• Stay informed about industry trends, new eyewear technologies, and advancements.
• Participate actively in training opportunities to enhance individual and team skills.

Qualifications:

• High school diploma or equivalent; optician experience is a plus
• Exceptional interpersonal and communication skills.
• Detail-oriented with excellent organizational abilities.
• Ability to work collaboratively in a team-oriented environment.

Elevate Eyecare is a growing network of optometry practices with team members who are passionate about delivering the best outcomes for patients.

Our vision is to be the best place to work and to deliver the ultimate patient experience to an ever-increasing number of people.

This is achieved through our four core values: patient first, growth-oriented, respect, and fun.